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Team member stories

Heidi, Athletic Trainer

We're going to go right into this exam room here.

I loved sports growing up. When I was in high school, I had actually gotten injured while playing volleyball. And my athletic trainer at the high school, who also worked in the clinic, she allowed me to shadow her. How far up are you able to go?

Once I started doing it and learning it and getting to do hands-on stuff, I just fell in love with it. I'm Heidi Duong. I'm the Lead Athletic Trainer and Concussion Care Navigator at Allina Health orthopedics.

[KNOCK]

A lot of people think that athletic trainers are personal trainers because they just use the word trainers. We are actually medical professionals that are licensed within Minnesota and other states as well for health care. I work alongside the providers, [INAUDIBLE]. Start with the exam as well.

Heidi said this was a little sore per her exam.

Athletic trainers are able to really narrow down what's truly going on so that the provider can strictly focus on the patient themselves while they're in the room. I've been with Allina for over 10 years now.

Thanks for pulling up the scan.

The relationships that I've made are what helps me to stay here. They are thinking that they would like to do surgery if it's an option today.

Yeah.

They've really built me up as a professional. I've helped advance them as professionals and we're able to advance the program as a whole.

We're a little concerned that you might have damage to this tendon.

I love, start to finish, the aspect of athletic training. And then we see them initially, they're really in pain and then they come back in and show us the improvements that they've been able to have because of the care that they've received. It really just warms my heart. We're making a difference.

Matt, Maintenance Engineer

When someone thinks about a hospital, they think about doctors and nurses. They don't think about maintenance guys, but we kind of keep the hospital on its feet. My name is Matt Oslund. I'm an operating engineer at Allina Health.

As an operating engineer, no two days are the same, so I could be knee deep in a plumbing situation and the next day I could be working on nurse calls.

What's going on?

It's important just to make sure that everything's running right. I mean, operating the boilers, nobody sees that. And you got to keep the pressures up for the sterilizers and the humidification and steam for the kitchen. We keep the heart of the hospital going.

So every two hours we're checking it.

I've always been very hands on person. Me being 22, they said, hey, get your special engineer's license, which is the boilers license that I needed to get in here. I got my license and I got in.

Great. We can talk to the guys about that.

Here at Allina, I'm working with pipefitters, electricians, plumbers. There's always someone here from a different trade than you that you can exchange knowledge with.

[LAUGHTER]

You can't see what we're doing, but we're always making a difference.

Pat, EMS Vehicle Fleet Manager

When your family member dials 911, you want somebody to show up in the fastest time possible. And you want them to get the quality care they need. That starts here with us. My name is Patrick Kalin. I'm the manager of the Allina system fleet, EMS logistics, and EMS facilities. We do engine work, your basic mechanical work on the vehicles, and we proactively find things that we need to repair. It's like a miniature doctor's office operating room in the back of these things. The monitors and the vents, we test them. We make sure everything is up to par. We've got a nice stretch of experience levels that really seems to help us.

And when a chassis has reached the end of its life, we actually do what's called a repower. We replace the engine, the transmission, and the powertrain, all the seat covers and the carpet and all that. So it's still got the same amount of miles on the odometer. But it looks and runs like a new vehicle.

Our highest mileage ambulance is 475,000-ish miles. I like to say it's a better product when it leaves here than when we bought it new. The quality that comes out of this building is top of the line.

The shop motto is "Make it safe." We have more of an emphasis on getting it done right than getting it done right now. That's really the number one priority around here. We take a lot of pride in that.

Become an EMT for free in less than 5 months

Start your career as an emergency medical technician (EMT) for free. EMT training runs Sept. 9, 2024-Jan. 22, 2025, in Springfield, Minn. You must be at least 18 years of age to apply.

 

Applications are being accepted June 1, 2024 through Monday, Aug. 19, 2024. Apply here.

 

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Community impact

We believe health care is more than just treating people when they’re sick. It’s about helping people live healthier lives. As a member of our team, you’ll be part of an organization that receives local and national awards for exceptional care, volunteerism and community engagement.

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Our culture

We’re committed to a safe and welcoming environment for all. We focus on diversity, equity, inclusion, belonging, sustainability and Whole Person Care, our approach that recognizes the interconnectedness of all facets of health—mind, body, spirit and community.

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Benefits and well-being

You matter. We invest in you so you can make a difference in the lives of our patients and community. With competitive benefits and programs dedicated to your well-being, you’ll be supported in prioritizing yourself, your loved ones and what matters most to you.

Latest employee stories

Diversity creates a healthier atmosphere for our employees, patients, and community. Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States.

Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employee’s Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly. For more information, link to: Right to Work Poster (e-verify.gov) | E-Verify Participation Poster English and Spanish

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