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Visiting us

  • road-work-ahead-sign

    I-35W construction may cause traffic delays when visiting our campus

    June 2018 – Construction along I-35W between downtown Minneapolis and Crosstown Highway 62 will be closing traffic lanes, bridges and ramps through November.

    Access to Abbott Northwestern Hospital will remain open at all times, but expect your drive time to be two or three times its usual length due to detours and traffic congestion during peak periods. Please plan ahead for possible delays and consider alternate routes. Visit the MnDOT web site for the most up to date information.

    Visiting a patient

    General visiting hours are at any time, depending on a patient's condition, accommodations, and care plan. Ask the patient's nurse about good times to visit.

    The following are general guidelines for visitors:

    • You may not smoke in patient rooms or anywhere on the hospital campus.
    • You must dress appropriately and must wear shirts and shoes.
    • No more than four visitors are allowed at the bedside at one time.
    • People with colds, sore throats, or any contagious diseases should not visit patients.
    • Visits should be kept short.
    • Maintain a quiet environment and avoid unnecessary noise.
    • You may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.

    Campus guide

    Information desks can be found in the lobbies of the main hospital, the Piper Building, and the Courage Kenny Rehabilitation Institute.

    Campus guide


    The main admitting desk for inpatient and outpatient care is in the lobby of the main hospital.


    • Cafeteria
    • Nearby lodging
    • Gift shop
    • Pharmacies
    • Liberty Club - a private waiting area for active military personnel, veterans, their families and friends. Offering comfort and personalized services daily from 7 a.m. to 6 p.m. Located on main level, near the Courage Kenny Building lobby.

    Wireless internet access

    Free wi-fi/wireless high-speed internet access is available for patients and visitors at the hospital.

    Tobacco-free campus

    In keeping with the Abbott Northwestern Hospital purpose of promoting health and healing, tobacco usage is not permitted on the campus.


    Parking is available for patients and visitors in these locations.

    • Our main parking ramp is located next to the Heart Hospital on the main campus. Height clearance is 6'10".
    • Our Blue/26th Street parking ramp is located next to The Mother Baby Center and the 910 Medical Place.
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  • Transportation

    Abbott Northwestern Hospital's transportation program provides van service to the hospital and affiliated metropolitan area physicians' offices for patients coming from Greater Minnesota and western Wisconsin. Riders will be billed for the ride and can select from a number of payment options, including cash, check, Visa or MasterCard.

    Patients qualifying for this service include those who:

    • have been referred to the hospital or its affiliated physicians
    • schedule van transportation with minimally 24 hours' notice 
    • can meet the van at designated sites within a 30 to 175-mile radius of the hospital 
    • are able to get into and out of a van with minimal assistance and travel independently up to four hours

    The Van Service coordinator will confirm the time and place of pickup when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van can only wait five minutes after the scheduled pickup time.

    Van service costs
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    Van rides are also available for free to those who meet certain income guidelines. One additional adult rider may accompany each patient at no extra cost. To obtain an "Application for Financial Assistance" form, call the Van Service coordinator at 1-800-258-1210.

  • Find us

  • 800 E 28th St
    Minneapolis, MN 55407


  • Contact us

    Reach a patient room

    Schedule van transportation

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