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612-863-4000
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1-800-258-1210
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Visiting us

road-work-ahead-sign

I-35W construction may cause traffic delays when visiting our campus

June 2018 – Construction along I-35W between downtown Minneapolis and Crosstown Highway 62 will be closing traffic lanes, bridges and ramps through November.

Access to Abbott Northwestern Hospital will remain open at all times, but expect your drive time to be two or three times its usual length due to detours and traffic congestion during peak periods. Please plan ahead for possible delays and consider alternate routes. Visit the MnDOT web site for the most up to date information.

Visiting a patient

General visiting hours are at any time, depending on a patient's condition, accommodations, and care plan. Ask the patient's nurse about good times to visit.

The following are general guidelines for visitors:

  • You may not smoke in patient rooms or anywhere on the hospital campus.
  • You must dress appropriately and must wear shirts and shoes.
  • No more than four visitors are allowed at the bedside at one time.
  • People with colds, sore throats, or any contagious diseases should not visit patients.
  • Visits should be kept short.
  • Maintain a quiet environment and avoid unnecessary noise.
  • You may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.

Campus guide

Information desks can be found in the lobbies of the main hospital, the Piper Building, and the Courage Kenny Rehabilitation Institute.

Campus guide

Admitting

The main admitting desk for inpatient and outpatient care is in the lobby of the main hospital.

Amenities

  • Cafeteria
  • Nearby lodging
  • Gift shop
  • Pharmacies
  • Liberty Club - a private waiting area for active military personnel, veterans, their families and friends. Offering comfort and personalized services daily from 7 a.m. to 6 p.m. Located on main level, near the Courage Kenny Building lobby.

Wireless internet access

Free wi-fi/wireless high-speed internet access is available for patients and visitors at the hospital.

Tobacco-free campus

In keeping with the Abbott Northwestern Hospital purpose of promoting health and healing, tobacco usage is not permitted on the campus.

Parking

Parking is available for patients and visitors in these locations.

  • Our main parking ramp is located next to the Heart Hospital on the main campus. Height clearance is 6'10".
  • Our Blue/26th Street parking ramp is located next to The Mother Baby Center and the 910 Medical Place.
  • Parking is available for patients and visitors in these locations.

    • Our main parking ramp is located next to the Heart Hospital on the main campus. Height clearance is 6'10".
    • Our Blue/26th Street parking ramp is located next to The Mother Baby Center and the 910 Medical Place.
  • Parking rates for main parking ramp
    Amount of time Main parking ramp* Valet parking rate*
    0 to 15 min $0 $3
    15 min to 30 min $3 $6
    30 min to 1 hr $5 $8
    1 to 2 hrs $6 $9
    2 to 3 hrs $7 $10
    3 to 4 hrs $8 $11
    4 to 5 hrs $9 $12
    5 to 6 hrs $10 $13
    6 to 7 hrs $11 $14
    7 to 24 hrs $12 $15
    24 to 48 hrs $17 $20
    48 to 72 hrs $22 $25
    72 hrs/maximum $27 $30

    Blue/26th Street Parking Ramp

    Parking rates for Blue/26th Street parking ramp
    Amount of time Rate*
    0 to 15 min Free
    15 to 30 min $3
    30 min to 1 hr $5
    1 to 2 hrs $6
    2 to 3 hrs $7
    3 to 4 hrs $8
    4 to 5 hrs $9
    5 to 6 hrs $10
    6 to 7 hrs $11
    7 to 24 hrs $12
    24 to 48 hrs $17
    48 to 72 hrs $22
    72 hrs/maximum $27

    Piper Building self-parking lot

    Parking rates for Piper Building self-parking lot
    Amount of time Rate*
    0 to 15 min $2
    15 to 30 min $5
    30 min to 1 hr $7
    1 to 2 hrs $8

    2 to 3 hrs

    $9
    3 to 4 hrs $10
    4 to 5 hrs $11
    5 to 6 hrs $12
    6 to 7 hrs $13
    7 to 24 hrs $14
    24 to 48 hrs $19
    48 to 72 hrs $24
    72 hrs/maximum $29

    *Rates subject to change.

    Discount ramp parking options

    • 5-day unlimited pass*: $20
    • 10-day unlimited pass*: $25
    • 14-day unlimited pass*: $30
    • 5 ramp exits: $20
    • 5 valet exits: $35

    *Discount passes do not apply to Piper self-parking lot.

    *Passes good for 1 vehicle, ramp parking only.

    Tickets can be purchased at the Valet Parking Office in the main hospital entrance lobby, Monday to Friday from 7 a.m. to 7 p.m.

Spaces for on-street parking in the Abbott Northwestern vicinity are very limited, and enforcement is strict. If you want to use on-street parking, please check all posted signs and meters for instructions and restrictions.
Parking for Emergency Department patients is available in the Public Parking Ramp; enter directly across from the Emergency Department entrance off 27th Street. This parking is restricted to Emergency Department patients only. A digital code obtained from Emergency Department personnel is required to exit. Height clearance is 6'5".

Valet service is available. Talk with an ED staff member for more information.

Parking areas for patients with a state-issued disability parking permit displayed in their vehicle:

  • Main Parking Ramp, Level E; including reserved van-accessible spaces (height: 6'10")
  • Surface parking lot in front of 920 E. 28th St. medical office building

Parking for Courage Kenny Rehabilitation Institute patients with a state-issued disability parking permit and a Courage Kenny-issued placard displayed in their vehicle:

  • Accessible parking stalls located on the east side of Courage Kenny Building/Wasie Pool entrance, Monday-Friday, from 7 a.m. to 4 p.m.
Vehicles may drive up to and park briefly at the Courage Kenny Building lobby entrance (Door 2) when picking up patients being discharged from the hospital.
Between 8 p.m. and 5 a.m., please park in the Main ramp and enter the hospital through the Emergency Department entrance.

Parking safety

Abbott Northwestern Hospital security personnel are on duty 24 hours every day to assist you and ensure your safety while on campus. Below are some safety tips you can follow when parking anywhere.

  • Park in well-lighted ramps and lots.
  • Be alert to your surroundings - look around before getting out of your car.
  • Know exactly where you parked and your safest exit route.
  • Always lock your car doors.
  • Always keep door and ignition keys handy.
  • Leave only ignition key with lot attendant.
  • Return to car using the buddy system, a group or with a personal escort (612-863-5416).
  • Look inside before entering your car.
  • If someone tries to enter your vehicle, honk your horn repeatedly and try to drive away.

Parking enforcement and violation appeal

To appeal a parking violation received while your vehicle was parked at Abbott Northwestern Hospital, complete the appeal form and return to:

Abbott Northwestern Hospital
Parking Appeals Board
Mail Route 13502
800 E 28th St.
Mpls., MN 55407

For more information about parking violations on the Abbott Northwestern Hospital campus, download the Parking Enforcement brochure.

Transportation

Abbott Northwestern Hospital's transportation program provides van service to the hospital and affiliated metropolitan area physicians' offices for patients coming from Greater Minnesota and western Wisconsin. Riders will be billed for the ride and can select from a number of payment options, including cash, check, Visa or MasterCard.

Patients qualifying for this service include those who:

  • have been referred to the hospital or its affiliated physicians
  • schedule van transportation with minimally 24 hours' notice 
  • can meet the van at designated sites within a 30 to 175-mile radius of the hospital 
  • are able to get into and out of a van with minimal assistance and travel independently up to four hours

The Van Service coordinator will confirm the time and place of pickup when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van can only wait five minutes after the scheduled pickup time.

Van service costs
Number of Miles One-Way Fare Round Trip Fare

30-50

$15

$30

51-100

$30

$60

101-150

$45

$90

151-175

$60

$120

Van rides are also available for free to those who meet certain income guidelines. One additional adult rider may accompany each patient at no extra cost. To obtain an "Application for Financial Assistance" form, call the Van Service coordinator at 1-800-258-1210.