Visiting us

phone

Reach a patient room
612-863-4000

Bus or transit

Schedule van transport
1-800-258-1210

Visiting guidelines

Read our latest visitor guidelines

Campus guide

Your safety is our priority when you visit the Abbott Northwestern Hospital campus. To honor that commitment, our security team is available 24 hours a day, seven days a week. Call 612-863-5416 for a free, personal security escort. Learn more about how to stay safe on campus.

Information desks can be found by Holmes Heart Hospital, Main Hospital West, the Piper Building, and the Courage Kenny Rehabilitation Institute. View the campus guide to learn more.

provider

Admitting/registration

The main admitting/registration desk for inpatient and outpatient care is on the first floor in the hallway that connects Main Hospital West and Main Hospital East.

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Amenities

  • Cafeteria
  • Nearby lodging
  • Pharmacies
  • Liberty Club – a private waiting area for active military personnel, veterans, their families and friends. Offering comfort and personalized services daily from 7 a.m. to 6 p.m. Located on main level, near the Courage Kenny Building lobby.
no smoking

Tobacco-free campus

In keeping with the Abbott Northwestern Hospital purpose of promoting health and healing, tobacco use is not permitted on the campus.

wifi

Wireless internet access

We offer GuestNet, free Wi-Fi wireless high-speed internet access for our patients and visitors in all areas of the hospital.

Parking

Parking options for patients and visitors are available in these locations:

  • The Purple Parking Ramp is located on Chicago Avenue on the south side of our campus. Entrances are on Chicago Avenue and 28th Street. The ramp is connected to the main hospital buildings with a skyway. Electric cart transports in the skyway are available between 8 a.m. and 8 p.m., Monday through Friday.

  • Our Blue/26th Street Parking Ramp is located next to the Mother Baby Center and the 910 Medical Place.

  • Valet parking is available at three convenient locations across the Abbott Northwestern campus:
    • Main Hospital West Building: Enter from the left lane of 28th Street. Follow signs.
    • Courage Kenny Building: Enter from the left lane of 28th Street. Follow signs.
    • Piper Building parking lot for patients of surgery and other departments (26th Street and 10th Avenue. 

Learn more about parking at Abbott Northwestern

Abbott Northwestern Hospital security personnel are on duty 24/7 to assist you and ensure your safety while on campus. Here are some tips for parking safely anywhere:

  • Park in well-lighted ramps and lots.
  • Be alert to your surroundings – look around before getting out of your vehicle.
  • Know exactly where you parked and your safest exit route.
  • Always lock your car doors.
  • Always keep your door and ignition keys handy.
  • Leave only the ignition key with a lot attendant.
  • Return to your car using the buddy system, with a group or with a personal escort (612-863-5416).
  • Look inside before entering your vehicle.
  • If someone tries to enter your vehicle, honk your horn repeatedly and try to drive away.
On-street parking spaces are limited in the vicinity of Abbott Northwestern Hospital and enforcement is strict. If you choose to park on a nearby street, be sure to check all posted signs and meters for instructions and restrictions.

Parking for Emergency Department patients is available in the surface lot on the east side of the Piper Building (10th Avenue and 26th Street). 

Parking areas for patients with a state-issued disability parking permit displayed in their vehicle:

  • Purple Parking Ramp, see blue lights on the ceiling indicating accessible spaces
  • Designated parking for Courage Kenny patients are located on level two of the Purple Ramp

Vehicles may drive up to the Main Hospital West entrance and the Courage Kenny Building entrance to drop of patients or pick them up.

Parking and access for those visiting or arriving after 8 p.m. is available in the surface lot on the east side of the Piper Building (10th Avenue and 26th Street). 

Parking is available for patients and visitors in these locations. The rates apply to both ramps and valet. (There is no additional charge for valet parking.)

  • Our Purple Parking Ramp is located south of the main hospital buildings. Entrances are on Chicago Avenue and 28th Street.
  • Our Blue/26th Street parking ramp is located next to the Mother Baby Center and the 910 Medical Place.
  • Valet parking is available at three convenient locations across the Abbott Northwestern Campus:
    • Main Hospital West entrance
    • Courage Kenny Building
    • Piper Building (for surgery patients and other appointments on the north end of campus)
Rates for Purple Parking Ramp
Amount of time Rate*
0 to 15 min $0
15 min to 30 min $3
30 min to 1 hr $5
1 to 2 hrs $6
2 to 3 hrs $7
3 to 4 hrs $8
4 to 5 hrs $9
5 to 6 hrs $10
6 to 7 hrs $11
7 to 24 hrs $12
24 to 48 hrs $17
48 to 72 hrs $22
72 hrs/maximum $27
*Rates subject to change

Transportation

Abbott Northwestern Hospital's transportation program provides van service to the hospital and affiliated metropolitan area physicians' offices for patients coming from Greater Minnesota and western Wisconsin. Riders will be billed for the ride and can select from a number of payment options, including cash, check, Visa or MasterCard.

Patients qualifying for this service include those who:

  • have been referred to the hospital or its affiliated physicians
  • schedule van transportation with minimally 24 hours' notice 
  • can meet the van at designated sites within a 30 to 175-mile radius of the hospital 
  • are able to get into and out of a van with minimal assistance and travel independently up to four hours

The Van Service coordinator will confirm the time and place of pickup when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van can only wait five minutes after the scheduled pickup time.

Van service costs
Number of Miles One-Way Fare Round Trip Fare

30-50

$15

$30

51-100

$30

$60

101-150

$45

$90

151-175

$60

$120

Van rides are also available for free to those who meet certain income guidelines. One additional adult rider may accompany each patient at no extra cost. To obtain an "Application for Financial Assistance" form, call the Van Service coordinator at 1-800-258-1210.

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Start finding your way

Download the Allina Health mobile app to your Apple or Android device to get turn-by-turn directions from your front door to your destination on the hospital campus.

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