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612-863-4000
Schedule van transportation
1-800-258-1210
Use your free Allina Health account to get instant access to:
- read discharge instructions
- view test results and medications
- manage clinic appointments
Visiting us
Restricted visiting guidelines
To protect the health and safety of our patients and staff, effective June 29, 2020, Allina Health has instituted a one visitor per patient policy at all its hospitals and clinics and other locations. There are limited exceptions to this policy. Learn more about our visitor policy and visitor requirements including exceptions.
I-35W construction may cause traffic delays when visiting our campus
June 2018 – Construction along I-35W between downtown Minneapolis and Crosstown Highway 62 will be closing traffic lanes, bridges and ramps through November.
Access to Abbott Northwestern Hospital will remain open at all times, but expect your drive time to be two or three times its usual length due to detours and traffic congestion during peak periods. Please plan ahead for possible delays and consider alternate routes. Visit the MnDOT web site for the most up to date information.
Campus guide
Information desks can be found in the lobbies of the main hospital, the Piper Building, and the Courage Kenny Rehabilitation Institute.
Find your way with turn-by-turn directions to your destination on the hospital campus. Download the Allina Health mobile app to your Apple or Android device to see how easy and stress free your visit can be.
Admitting
The main admitting desk for inpatient and outpatient care is in the lobby of the main hospital.
Amenities
- Cafeteria
- Nearby lodging
- Gift shop
- Pharmacies
- Liberty Club - a private waiting area for active military personnel, veterans, their families and friends. Offering comfort and personalized services daily from 7 a.m. to 6 p.m. Located on main level, near the Courage Kenny Building lobby.
Wireless internet access
We offer GuestNet, free Wi-Fi wireless high-speed internet access for our patients and visitors in all areas of the hospital.
Tobacco-free campus
In keeping with the Abbott Northwestern Hospital purpose of promoting health and healing, tobacco usage is not permitted on the campus.
Parking
Parking is available for patients and visitors in these locations.
- Our main parking ramp is located next to the Heart Hospital on the main campus. Height clearance is 6'10".
- Our Blue/26th Street parking ramp is located next to The Mother Baby Center and the 910 Medical Place.
Valet service is available. Talk with an ED staff member for more information.
Parking areas for patients with a state-issued disability parking permit displayed in their vehicle:
- Main Parking Ramp, Level E; including reserved van-accessible spaces (height: 6'10")
- Surface parking lot in front of 920 E. 28th St. medical office building
Parking for Courage Kenny Rehabilitation Institute patients with a state-issued disability parking permit and a Courage Kenny-issued placard displayed in their vehicle:
- Accessible parking stalls located on the east side of Courage Kenny Building/Wasie Pool entrance, Monday-Friday, from 7 a.m. to 4 p.m.
Parking safety
Abbott Northwestern Hospital security personnel are on duty 24 hours every day to assist you and ensure your safety while on campus. Below are some safety tips you can follow when parking anywhere.
- Park in well-lighted ramps and lots.
- Be alert to your surroundings - look around before getting out of your car.
- Know exactly where you parked and your safest exit route.
- Always lock your car doors.
- Always keep door and ignition keys handy.
- Leave only ignition key with lot attendant.
- Return to car using the buddy system, a group or with a personal escort (612-863-5416).
- Look inside before entering your car.
- If someone tries to enter your vehicle, honk your horn repeatedly and try to drive away.
Parking enforcement and violation appeal
To appeal a parking violation received while your vehicle was parked at Abbott Northwestern Hospital, complete the appeal form and return to:
Abbott Northwestern Hospital
Parking Appeals Board
Mail Route 13502
800 E 28th St.
Mpls., MN 55407
For more information about parking violations on the Abbott Northwestern Hospital campus, download the Parking Enforcement brochure.
Transportation
Abbott Northwestern Hospital's transportation program provides van service to the hospital and affiliated metropolitan area physicians' offices for patients coming from Greater Minnesota and western Wisconsin. Riders will be billed for the ride and can select from a number of payment options, including cash, check, Visa or MasterCard.
Patients qualifying for this service include those who:
- have been referred to the hospital or its affiliated physicians
- schedule van transportation with minimally 24 hours' notice
- can meet the van at designated sites within a 30 to 175-mile radius of the hospital
- are able to get into and out of a van with minimal assistance and travel independently up to four hours
The Van Service coordinator will confirm the time and place of pickup when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van can only wait five minutes after the scheduled pickup time.
| Number of Miles | One-Way Fare | Round Trip Fare |
|---|---|---|
|
30-50 |
$15 |
$30 |
|
51-100 |
$30 |
$60 |
|
101-150 |
$45 |
$90 |
|
151-175 |
$60 |
$120 |
Van rides are also available for free to those who meet certain income guidelines. One additional adult rider may accompany each patient at no extra cost. To obtain an "Application for Financial Assistance" form, call the Van Service coordinator at 1-800-258-1210.