Find us
Contact us

Reach a patient room 
651-241-8000

Escort to your car 
651-241-8966

Questions about parking 
651-241-8732 

Schedule van transportation 
1-800-258-1210 
Reservations must be made by noon the day before the scheduled trip.

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Use your free Allina Health account to get instant access to:

  • read discharge instructions
  • view test results and medications
  • manage clinic appointments

Sign in or sign up now.

Visiting us

Visiting a patient

You can visit a patient at any time, depending on a patient's condition, accommodations, and care plan. Ask the patient's nurse about good times to visit.

The following are general guidelines for visitors:

  • Children under 16 must be accompanied by an adult
  • Children must be supervised at all times
  • Anyone with symptoms of a contagious disease should stay home
  • All visitors are asked to follow hand-hygiene procedures by washing hands or using the antibacterial foam provided throughout the hospital

Campus guide

The Guest Service Center, located in the main lobby at United Hospital, provides patients, family members and visitors the support they need during their stay or visit to our hospital.

Campus map

Wireless high-speed internet access

We offer GuestNet, free Wi-Fi wireless high-speed internet access for our patients and visitors in all areas of the hospital.

Amenities

Tobacco-free campus

In keeping with the United Hospital purpose of promoting health and healing, tobacco usage is not permitted on the campus. 

Parking

Parking is available for patients and visitors of United Hospital and Children's Hospitals and Clinics - St. Paul in four parking ramps on campus. Please check with the Visitor Welcome Center about parking validation. 

Parking for the Nasseff Specialty Center is located in the lot adjacent to the building on Chestnut.

Parking ramp rates *

0 minutes to 2 hours $4
2 to 3 hours $5
3 to 5 hours $7
5 to 8 hours $9
8 or more hours $15

*Rates subject to change.

Valet parking

Patients and visitors:
Monday to Friday: 6 a.m. to 8 p.m.

Emergency Department:
Monday to Friday: 8 a.m. to 10 p.m.
Saturday and Sunday: 10 a.m. to 10 p.m.

Valet parking rates:
Flat rate: $5
Validated seniors and handicap: $4

Transportation services

The time and place of pickup is designated by the Van Service coordinator when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van will only wait five minutes after the scheduled pick up time.

Patients qualifying for this service include those who:

  • have been referred to the hospital or its affiliated physicians
  • schedule van transportation with minimally 24 hours notice
  • can meet the van at designated sites within a 175-mile radius of the hospital. 
  • are able to get into and out of a van with minimal assistance and travel independently up to four hours.

Pricing (effective June 2014)

Number of Miles

One-Way Fare

Round Trip Fare

30-50

$12

$24

51-100

$24

$48

101-150

$36

$72

151-175

$48

$96

Van rides are also available for free to those who meet certain income guidelines. One additional adult rider may accompany each patient at no extra cost. To obtain an application for financial assistance, please call Allina Health Medical Transportation Business Office at 1-800-258-1210.

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