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Visiting us

  • Visiting a patient

    You can visit a patient at any time, depending on a patient's condition, accommodations, and care plan. Ask the patient's nurse about good times to visit.

    The following are general guidelines for visitors:

    • Children under 16 must be accompanied by an adult
    • Children must be supervised at all times
    • Anyone with symptoms of a contagious disease should stay home
    • All visitors are asked to follow hand-hygiene procedures by washing hands or using the antibacterial foam provided throughout the hospital

    Campus guide

    The Guest Service Center, located in the main lobby at United Hospital, provides patients, family members and visitors the support they need during their stay or visit to our hospital.

    Campus map

    Wireless high-speed internet access

    Free wi-fi/wireless high-speed internet access is available for patients and visitors at the hospital.


    Tobacco-free campus

    In keeping with the United Hospital purpose of promoting health and healing, tobacco usage is not permitted on the campus. 


    Parking is available for patients and visitors of United Hospital and Children's Hospitals and Clinics - St. Paul in four parking ramps on campus. Please check with the Visitor Welcome Center about parking validation. 

    Parking for the Nasseff Specialty Center is located in the lot adjacent to the building on Chestnut.

    Parking ramp rates *

    0 to 30 min $0
    31 min to 60 min $3
    1 hr to 3 hr $4
    3 to 4 hr $6
    4 to 5 hr $7
    5 to 6 hr $8
    6 to 7 hr $9
    7 to 8 hr $10
    8 or more hours $11

    *Rates subject to change.

    Valet parking

    Patients and visitors:
    Monday to Friday: 6 a.m. to 8 p.m.

    Emergency Department:
    Monday to Friday: 8 a.m. to 10 p.m.
    Saturday and Sunday: 10 a.m. to 10 p.m.

    Valet parking rates:
    Flat rate: $5
    Validated seniors and handicap: $4

    Transportation services

    The time and place of pickup is designated by the Van Service coordinator when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van will only wait five minutes after the scheduled pick up time.

    Patients qualifying for this service include those who:

    • have been referred to the hospital or its affiliated physicians
    • schedule van transportation with minimally 24 hours notice
    • can meet the van at designated sites within a 175-mile radius of the hospital. 
    • are able to get into and out of a van with minimal assistance and travel independently up to four hours.

    Pricing (effective June 2014)

    Number of Miles

    One-Way Fare

    Round Trip Fare













    Van rides are also available for free to those who meet certain income guidelines. One additional adult rider may accompany each patient at no extra cost. To obtain an application for financial assistance, please call Allina Health Medical Transportation Business Office at 1-800-258-1210.

  • Find us

  • 333 Smith Ave N
    St. Paul, MN 55102


  • Contact us

    Reach a patient room

    Escort to your car

    Questions about parking

    Schedule van transportation
    Reservations must be made by noon the day before the scheduled trip.

  • Get connected to your health information

    Use your free Allina Health account to get instant access to:

    • read discharge instructions
    • view test results and medications
    • manage clinic appointments

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