In-person care

in person care

Offering care with your safety in mind

We recommend virtual care whenever possible. If you need in-person care, you can be confident that your safety is always our top priority. We've made changes to keep everyone safe, including physically separating care at Allina Health Clinics and Urgent Cares for patients with COVID-19 symptoms (fever, cough, shortness of breath, headache, unexplained muscle aches, loss of taste/smell, sore throat, or diarrhea) and those without.

If you need in-person care, call your clinic (find your clinic phone number) or call 1-888-4ALLINA (1-888-425-5462). We will ask about your symptoms, let you know if virtual care can meet your needs, and assist you in finding the best option.

No matter the condition for which you are seeking care, where you should go will depend on whether you have COVID-19 symptoms:

  • If you have COVID-19 symptoms (fever, cough, shortness of breath, headache, unexplained muscle aches, loss of taste/smell, sore throat, or diarrhea), you will need to be seen at one of our locations offering respiratory care. 
  • If you do not have COVID-19 symptoms (fever, cough, shortness of breath, headache, unexplained muscle aches, loss of taste/smell, sore throat, or diarrhea), you will need to be seen at one of our locations offering non-respiratory care.
  • You may also be seen at a location that cares for all patients. Some of our clinics and urgent care locations see patients who have essential or urgent needs by providing separate entrance, check-in and care areas for patients with respiratory symptoms and those without.
Urgent Care Status
Abbott Northwestern – WestHealth Urgent Care Seeing all patients
Allina Health Urgent Care – Apple Valley Seeing all patients
Allina Health Urgent Care – Bandana Square (St. Paul) Non-Respiratory Care
Allina Health Urgent Care – Buffalo Crossroads Seeing all patients
Allina Health Urgent Care – Centennial Lakes (Edina) Non-Respiratory Care
Allina Health Urgent Care – Champlin Non-Respiratory Care
Allina Health Urgent Care – Coon Rapids Seeing all patients
Allina Health Urgent Care – Faribault Seeing all patients
Allina Health Urgent Care – Greenway Clinic (Minneapolis) Seeing all patients
Allina Health Urgent Care – Inver Grove Heights Non-Respiratory Care
Allina Health Urgent Care – Shoreview Seeing all patients
Allina Health Urgent Care – Woodbury Seeing all patients
St. Francis Regional Medical Center Urgent Care Seeing all patients
St. Francis Urgent Care – Southbridge Seeing all patients

See a complete list of our clinics where you can be seen based on your symptoms.

If you have an urgent medical need, visit an Urgent Care location. Some Urgent Cares provide Non-Respiratory Care only, so we recommend calling the Urgent Care before you arrive to ensure it is the best option for your needs.

Previously scheduled care

If you have a clinic visit, surgery or procedure scheduled, you do not need to contact your clinic or hospital. Your clinic or hospital will contact you if it is necessary to cancel. To protect the health and safety of patients and staff, we have:

  • begun using an urgency ranking system to determine which currently scheduled surgeries and procedures will proceed and which will be cancelled and rescheduled at a later time
  • cancelled all in-person classes, support groups, tours and events until further notice