How we keep you safe

Our Safe Care Commitment

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With our enhanced precautions and virtual care options, take comfort in knowing that we're ready to safely care for you whenever you need us.

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Expanded virtual care

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Physical distancing

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Separation for COVID-19

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Everyone wears a mask

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Patient and visitor screening

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Highest standards of clean

Even your most familiar routines, like going to the doctor, can seem unsettling right now. That’s why we want to reassure you about the care you’ll receive at Allina Health.

Your safety has always been our top priority. We continue to take every precaution to safeguard your health and reduce the spread of COVID-19:

  • We have expanded our options for virtual care. With everything from primary care to mental health visits, you can get much of the care you need from home.
  • You should know that our hospitals set the bar for hospital cleanliness, with the Minnesota Hospital Association recommending our pre-COVID-19 cleaning standards to hospitals throughout the state.
  • Our already high standards of clean have been enhanced throughout our facilities, with deep cleaning and disinfection of high-touch surfaces and public spaces.
  • If you need in-person care, we have created separate clinics for respiratory and non-respiratory care. We also have separate areas within our emergency departments and urgent cares for patients with or without respiratory symptoms.
  • All patients and visitors are screened before entering our facilities. Anyone who may have symptoms of COVID-19 is taken to a separate area.
  • Hand sanitizer is located all building entrances to encourage hand hygiene for all staff, patients and visitors.
  • We practice physical distancing in all of our lobbies, and we have added Plexiglas shields between check in staff and patients.
  • Everyone wears a mask. Patients and visitors are encouraged to bring a mask, or they receive cloth masks. Staff who have direct contact with patients wear a mask and a face shield.