Patient care concerns

If you feel the services provided have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative’s office at 763-236-3121 so your concerns can be addressed.

Joint Commission accreditation

Mercy Hospital is committed to providing safe and quality care to all patients served. We are accredited by the Joint Commission, a not-for-profit agency that serves to help ensure and monitor the quality and safety of patient care.

As part of ongoing accreditation, Mercy Hospital was surveyed by the Joint Commission in November 2014.

If you do not feel these concerns have been adequately addressed after contacting our patient representative’s office, please feel free to contact the Joint Commission by phone at 1-800-994-6610.

You can also write to the Joint Commission at:
Office of Quality Monitoring
Joint Commission
One Renaissance Blvd
Oakbrook Terrace, IL 60181