Patient privacy and HIPAA rights

We care about your privacy

As we care for your health, we learn about you. To protect your privacy, we follow certain rules about handling your health information. Our notices provide more detail about these rules.

If you have questions about our privacy practices, please contact us:

  • If you think your privacy rights have been violated, or if you disagree with a decision about any of your rights, please know you will not be penalized for filing a complaint.
    • You may file a complaint with Allina Health Compliance and Privacy by emailing privacysupport@allina.com or by leaving a message at 612-262-0503. You may also submit your complaint in writing and mail it to: Allina Health, Attention: Compliance & Privacy, P.O. Box 43, Minneapolis, MN 55440.
    • You also may send a written complaint to the U.S. Department of Health and Human Services – Office for Civil Rights. For more information, go to www.hhs.gov/guidance.
  • If you have any questions or concerns about our privacy practices, please call 612-262-0503.

Request free language services

For language assistance services at no cost to you, call 1-877-506-4595.

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-506-4595.

Hmong: LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-877-506-4595.

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-506-4595.

French: ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-877-506-4595.

PDFMore language translations

Release of information

To request a copy of your medical records or if you have other release of information questions, call 612-262-2300.

Request a medical record amendment

If there is information in your Allina Health medical record that you believe is inaccurate or incomplete, you have the right to formally request in writing that the information be amended or corrected by completing the Patient Request for Record Amendment form. You may mail the completed form to the address on the form or email the completed form to ComplianceandPrivacy@allina.com. If you choose to email the completed form, please note that unencrypted email is insecure and could be intercepted and viewed by a third party. Allina Health is not responsible for unauthorized access to your health information while in transmission.

To update outdated information, such as your name, contact information, medications or vaccines, please contact your provider or request an update during your next visit.