Patient care concerns

If you feel the services provided in the hospital have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative’s office at 715-307-6262 or via email at so your concerns can be addressed.

River Falls Area Hospital’s Joint Commission accreditation

River Falls Area Hospital is accredited through the Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care. We are committed to providing safe and quality care to all patients served.

If you do not feel these concerns have been adequately addressed after contacting our patient representative’s office, please feel free to contact the Joint Commission by phone at 1-800-994-6610.

You can also write to the Joint Commission at:
Office of Quality Monitoring
Joint Commission
One Renaissance Blvd
Oakbrook Terrace, IL  60181