Access Excellian

Excellian logo

Excellian® is one of the most comprehensive electronic health record (EHR) systems in the nation.

Excellian® system affiliates may use Excellian for:

  • scheduling appointments online
  • sending secure online messages to patients
  • giving patients access to portions of their medical records
  • maintaining patient records

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Token users Non-token users

For technical assistance, call 612-262-1900 or 1-800-315-4085.

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Excellian access agreements

Excellian remote access: Questions and answers

Remote access to Excellian is available at no cost to all providers who have completed Excellian training and are practicing at any Allina Health hospital or clinic using Excellian for patient care.

Remote access to Excellian enables providers to log into Excellian from a location (e.g. home, office) outside of an Allina Health facility. When accessing Excellian from a remote location, providers will be able to do everything in Excellian that they would do if they were using Excellian at an Allina Health facility (i.e., chart, orders, etc).

Remote access does not replace a clinic's current practice management (e.g. billing) or clinical system.

There are two types: fully interactive and view-only.

Providers have remote access to Excellian. 

Remote access to Excellian is available to Allina Health medical staff members at no cost. Allina Health covers the initial cost of the provider's security token. The cost to replace lost or stolen tokens is charged to the provider's business. 
No. However, providers are required to successfully complete Excellian training in order to obtain remote access to Excellian.

Yes. With remote access to Excellian, providers can review any patient record, including clinic, inpatient and emergency room visits.

Please remember that all information in Excellian is audited. Therefore, providers (and clinic staff) should only view the portions of the chart relevant to the patient's episode of care, within HIPAA regulations.

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To access Excellian remotely, providers need to have a computer and an Internet connection.

In addition, providers use an RSA security token. This small device can fit on a key chain.

Providers interested in signing up for remote access to Excellian can do so when completing their Excellian training assessments. The trainer will help providers complete the request process.

Providers who did not sign up in training, may call 612-262-1900 or 1-800-315-4085 to request a token.

Please call the Allina Health Service Desk at 612-262-1900 or 1-800-315-4085.

Please call the Allina Health Service Desk at 612-262-1900 or 1-800-315-4085.

  • If a token has been lost, the provider will be charged for a replacement token.
  • If a token is defective, please return it to Allina Health so that it can be replaced free-of-charge under warranty. Instructions on the return process will be provided when you call the Allina Health Service Desk about replacing the token.

Once you have completed Excellian training and received your RSA security token, go to to log in.

If you need help signing in, call the Allina Health Service Desk at 612-262-1900 or 1-800-315-4085.