Contact us

Need help paying your bill? Call 612-262-9000.

Monday to Thursday: 
8 a.m. to 4:30 p.m.

Friday: 
9 a.m. to 4:30 p.m.

Financial assistance

Español: Servicios de asistencia económica

Somali: Adeegyada gargaarka dhaqaale

Providing convenient access to necessary medical care regardless of one's ability to pay is important to us.

To get help paying for Allina Health Services:

  1. Call us to discuss special circumstances or to request a payment plan. 
    612-262-9000 or 1-800-859-5077
    Monday to Thursday: 8 a.m. to 4:30 p.m. 
    Friday: 9 a.m. to 4:30 p.m.

  2. Check your eligibility and apply for assistance through the Partners Care Program.

Our Allina Partners Care Program was established to assist patients who do not qualify for Medical Assistance or Minnesota Care (MN) or BadgerCare (WI) and whose annual incomes are at or below 275 percent of the federal poverty level. The application is brief and asks for information on family size, employment, income, banking and insurance.

Uninsured patients may be asked to apply for Medical Assistance, Minnesota Care/BadgerCare or purchase health insurance through the health exchange before they can qualify for Allina Partners Care.

To learn more view a plain language summary of our financial assistance policy (also available in Spanish and Somali). 

Download an application for Partners Care (also available in Spanish and Somali).

If you have no income, please also download a Statement of Support and have this filled out and signed by the person that is providing food and shelter to you. The signature must be notarized.

You may scan and email the completed application to AllinaPartnersCare@allina.com or you can fax it to 612-262-3625 or mail it to Allina Health Partners Care, PO Box 43, MR 10209, Minneapolis, MN 55440-0043.

Allina Health Partners Care Program system-wide policy (also available in Spanish and Somali)

To qualify for financial assistance through our Partners Care Program, your income must be at or below 275 percent of the federal poverty level.

Family size Annual gross household income Monthly gross household income
1 $34,347.50 $2,862.29
2 $46,502.50 $3,875.21
3 $58,657.50 $4,888.12
4 $70,812.50 $5,901.04
5 $82,967.50 $6,913.96
6 $95,122.50 $7,926.87
7 $107,277.50 $8,939.79
8 $119,432.50 $9,952.71

For family units with more than eight members, add $12,155.00 for each additional member.

Liquid assets: The liquid asset limit is $20,000.00.

Services provided by non-Allina Health physicians or ancillary services (e.g. physicians, radiologists, anesthesiologists) are billed separately and not included in this program, even if provided at an Allina Health facility. Allina Health Partners Care only covers balances billed directly through Allina Health billing offices.

If you have any questions about Allina Health Partners Care, please call 612-262-5503 or 1-800-859-5077, fax 612-262-3625 or email AllinaPartnersCare@Allina.com.

3. Receive the uninsured discount.

If you do not have health insurance and do not qualify for Medicaid or Allina Health Partners Care, you still will receive a discount on medically necessary hospital charges. The discount will be reflected on your bill.

Patients with insurance who receive medically necessary services that are not covered by their insurance may also be eligible for this discount.

Allina Health Uninsured Discount Program system-wide policy

If you have any questions about the uninsured discount, please call 612-262-9000 or 1-800-859-5077.

4. Consolidate your health care expenses.

MedCredit Financial Services provides a financing option to patients who can't afford to pay high monthly payments for their medical bills over a short period of time. With MedCredit you can consolidate your health care expenses from any participating provider that offers MedCredit to patients.

There is no credit application required. No annual fees or dues. The annual percentage rate is 8 percent which equals less than .67 percent monthly. If the account balance is paid in full within 90 days, from the day listed with MedCredit, the interest will be waived.

If you have a MedCredit account and would like to add an outstanding balance to your existing MedCredit account, please fill out the MedCredit form.

For more about MedCredit, call 763-585-8444 or 1-800-755-0965.

5. Special circumstances

There may be times where patients experience a catastrophic event or series of events that put them in a devastating financial position. Allina Health program representatives will determine how to best support them financially. If you find yourself in such a situation, call us to discuss at 612-262-9000 or 1-800-859-5077.

Additional assistance

Our care goes beyond medical assistance. We can also help people get food stamps, WIC (Women, Infants and Children; a federal program that supplies nutritious foods) and heating assistance—all of which are vitally important to a patient's recovery, health and well-being. MedEligible Services can help you learn more.

MedEligible Services provides advocacy support to assist you in applying for financial assistance and insurance programs. Committed to patient care, they personally assist you throughout the entire application process. MedEligible Services finds the program to meet your medical financial needs by applying for federal, state, and county benefit programs.

MedEligible Services has a professional, knowledgeable, and experienced Social Security Disability Team that can assist you in applying for benefits. Our advocates provide assistance at every stage of the Social Security process from initial application to representing you at the Hearing level.

Our MedEligible Services team will work with you individually, providing personal assistance, and advocate on your behalf, allowing you to focus on your health and wellbeing.

If you would like to speak with a MedEligible Specialist to discuss your health care options, please call 763-585-8400 or 1-800-329-3408.

United Hospital and Abbott Northwestern Hospital refer children under the age of 12 to Children's Hospitals and Clinics of Minnesota. For information about the Children's charity care program, call 651-220-6367. You can also go to childrensmn.org.