Allina Health improves the patient experience by taking the surprise out of prescription costs

[Epic, January 27, 2020] Six hundred doctors at Allina Health in Minnesota are using a price transparency tool embedded in Epic, its electronic patient health record, to have meaningful discussions with patients about what they’ll pay out of pocket for medications.

A patient’s estimated out-of-pocket cost appears in Epic when a provider is ordering a prescription. The estimate appears automatically as the provider signs the order if there are lower-cost alternatives or prior authorization requirements. Providers can also choose to see estimates while looking for medications.

Greater price transparency up front improves the patient experience, especially for patients who are uninsured, underinsured, or on a fixed income.

Read the full story online at www.epic.com.