Coronavirus update

Thank you for entrusting us with your health care. We understand the concern and uncertainty you may be feeling about coronavirus (also known as COVID-19). With your care and safety in mind, we are changing how we provide some services.

Your health and safety are our top priorities, today and every day. We are here to provide you with the care and support you need. We encourage you to stay informed about how to stay healthy and to learn what steps to take if you think you have COVID-19. For the most up-to-date information on Allina Health's coronavirus response, and the information you need to stay healthy, learn more here.


Patient care concerns

If you feel the services provided have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative's office at 612-863-5391 so your concerns can be addressed.

Abbott Northwestern WestHealth's Joint Commission accreditation

Abbott Northwestern - WestHealth is accredited through the Joint Commission on Accreditation of Healthcare Organizations. This agency serves to help ensure and monitor the quality and safety of patient care.

If you do not feel these concerns have been adequately addressed after contacting our patient representative's office, please feel free to contact the Joint Commission by phone at 1-800-994-6610.

You can also write to the Joint Commission at:
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, ILĀ  60181

Patient privacy

As we care for your health, we learn about you. To protect your privacy, we follow certain rules about handling your health information.

Notice of Privacy Practices

Contact us

Patient representative 
612-863-5391

Patient care concerns