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Your rights and responsibilities as a hospital patient

  • You have certain rights and responsibilities as a patient in a Minnesota hospital. These rights and responsibilities help you take an active role in your health care and promote your well-being and recovery.

    Your rights

    You have a right to:

    • receive medical and personal care that is:
      • courteous and respectful
      • based upon your specific needs
    • know the name of the doctor or other health care provider who is responsible for coordinating your care
    • have complete and current information about your treatment so you can make informed decisions; this includes:
      • knowing the diagnosis, treatment, alternatives, risks and most likely results
      • having the information stated in terms and words you understand
      • having a family member or other chosen person present when you talk with your health care provider if you wish
    • see a copy of your medical records as allowed by law
    • be cared for with reasonable regularity and continuity of staff (as allowed by facility policy)
    • know what services are available at the facility
    • quick and reasonable response to your questions and requests
    • join in discussions about your care or treatment; this includes:
      • being able to discuss treatments and alternatives
      • being able to attend formal care conferences
      • having a family member or other chosen person with you if you feel more comfortable that way
      • having a family member or other chosen person speak for you if you cannot do so yourself unless you have stated otherwise in writing
    • refuse care
    • be free from restraints that are not medically necessary and be free from abusive or harassing behavior
    • have privacy for medical and personal care; this includes:
      • discussions, exams, treatments
      • medical records (except where a release of records is authorized by law)
      • personal hygiene activities
    • have personal privacy with respect to your preferences (such as cultural, social or religious preferences) and for communications with others (such as phone calls or mail)
    • have an interpreter provided with no charge
    • make a formal grievance and recommend changes in the facility's policies or services without fear of revenge or punishment

    Your responsibilities

    You are responsible for:

    • showing respect and consideration for the facility staff and property
    • providing accurate and complete information about your health and reporting any changes in it
    • asking questions when you do not understand what you have been told about the care being offered to you or what you are being asked to do
    • following the care or treatment plan developed with you
    • reporting any risks you think are related to your care as well as any unexpected changes in your condition
    • accepting the consequences if you don't follow the care or treatment plan
    • paying for charges related to your care