Financial assistance
Contact us

Need help paying your bill? Call 612-262-9000.

Monday to Thursday: 
8 a.m. to 4:30 p.m.

Friday: 
9 a.m. to 4:30 p.m.

Financial assistance

Español: Servicios de asistencia económica

Somali: Adeegyada gargaarka dhaqaale

To get help paying for Allina Health services:

  1. Call us to discuss special circumstances or to set up a payment plan. 
    612-262-9000 or 1-800-859-5077
    Monday to Thursday: 8 a.m. to 4:30 p.m. 
    Friday: 9 a.m. to 4:30 p.m.

  2. Check your eligibility and apply for assistance through the Partners Care Program.

Our Allina Health Partners Care Program was established to help patients who don't qualify for Medical Assistance or Minnesota Care (MN) or BadgerCare (WI), and whose annual incomes are at or below 275 percent of the federal poverty level. The application is brief and asks for information on family size, employment, income, banking and insurance.

We may ask uninsured patients to apply for coverage through Medical Assistance, Minnesota Care, BadgerCare, or their state’s health exchange (MNSure.org in Minnesota and healthcare.gov in Wisconsin) in order to qualify for Allina Health Partners Care.

To learn more, view a plain language summary of our financial assistance policy (also available in Spanish, Somali, Russian, Hmong, Vietnamese and Chinese). 

 

Download an application for Allina Health Partners Care (also available in Spanish,  Somali, Russian, Hmong, Vietnamese and Chinese). You can also log in to your Allina Health account and apply for financial assistance through the Billing page in your account. 

If you have no income, please also download a Statement of Support and have this filled out and signed by the person who provides your food and shelter. The signature must be notarized.

You may scan and email the completed application to AllinaPartnersCare@allina.com or you can fax it to 612-262-3625 or mail it to Allina Health Partners Care, PO Box 43, MR 10209, Minneapolis, MN 55440-0043.

 

Allina Health Partners Care Program system-wide policy

To qualify for financial assistance through the Allina Health Partners Care Program, your income must be at or below 275 percent of the federal poverty level:

Family size Annual gross household income Monthly gross household income
1 $41,415.00 $3,451.00
2 $56,210.00 $4,684.00
3 $71,005.00 $5,917.00
4 $85,800.00 $7,150.00
5 $100,595.00 $8,382.00
6 $115,390.00 $9,615.00
7 $130,185.00 $10,848.00
8 $144,980.00 $12,081.00

For family units with more than eight members, add $14,795 for each additional member.

Liquid assets: The liquid asset limit is $20,000.00.

Services provided at Allina Health facilities by non-Allina Health physicians and/or ancillary services (e.g. physicians, radiologists, anesthesiologists) are billed separately and not included in the Allina Health Partners Care Program. Allina Health Partners Care only covers balances billed directly through Allina Health billing offices.

If you have any questions about Allina Health Partners Care, please call 612-262-5503 or 1-800-859-5077, fax 612-262-3625 or email AllinaPartnersCare@Allina.com.

3. Receive the uninsured discount.

If you do not have health insurance and do not qualify for Medicaid or Allina Health Partners Care, you will receive a discount on medically necessary hospital charges. The discount will be reflected on your bill.

Patients with insurance who receive medically necessary services that are not covered by their insurance may also be eligible for this discount.

Allina Health Uninsured Discount Program system-wide policy

If you have any questions about the uninsured discount, please call 612-262-9000 or 1-800-859-5077.

4. Consolidate your health care expenses.

MedCredit Financial Services provides a financing option that enables you to consolidate your health care expenses from any participating provider that offers MedCredit to patients.

There is no credit application required. No annual fees or dues. The annual percentage rate ranges from 5% to 2%, depending on your account balance. 

  • For more information about MedCredit, call 763-585-8444 or 1-800-755-0965.
  • To open a new MedCredit account, complete the online application
  • To add an outstanding balance to an existing MedCredit account, fill out the MedCredit form.

5. Special circumstances

Sometimes a catastrophic event or series of events results in devastating financial consequences, If you find yourself in such a situation, call us at  612-262-9000 or 1-800-859-5077 to discuss how we can best support you. 

Additional assistance

Allina Health can help you apply for food stamps, WIC (Women, Infants and Children; a federal program that supplies nutritious foods) and heating assistance—all of which are vitally important to a patient's recovery, health and well-being. MedEligible Services can help you learn more.

 

MedEligible Services provides advocacy support to help you apply for financial assistance and insurance programs. Committed to patient care, they personally assist you throughout the entire application process. MedEligible Services finds the program to meet your medical financial needs by applying for federal, state, and county benefit programs.

MedEligible Services has a professional, knowledgeable, and experienced Social Security Disability Team that can assist you apply for benefits. Our advocates provide assistance at every stage of the Social Security process from initial application to representing you at the hearing level.

Our MedEligible Services team will work with you individually, providing personal assistance, and advocate on your behalf so you can focus on your health and well-being.

If you would like to speak with a MedEligible Specialist about your health care options, please call 763-585-8400 or 1-800-329-3408.

United Hospital and Abbott Northwestern Hospital refer children under the age of 12 to Children's Hospitals and Clinics of Minnesota. For information about the Children's charity care program, call 651-220-6367. You can also go to childrensmn.org.