Contact us

Call Allina Health Patient Financial Services at 612-262-9000 or 1-800-859-5077.

Monday to Thursday: 
8 a.m. to 4:30 p.m.

Friday: 
9 a.m. to 4:30 p.m.

Email customer billing.

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Use your free Allina Health account to make payments on hospital or clinic bills.

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Health insurance

Health reform and Allina Health patients

For information on which health insurance exchange plans in Minnesota (MNsure) and Wisconsin (Health Insurance Marketplace) offer in-network and out-of-network coverage at Allina Health regional hospitals for benefit year 2018, visit understanding health reform.

Hospitals

  • Abbott Northwestern Hospital (including Piper Breast Center) - 612-262-4930
  • Buffalo Hospital - 612-262-4930
  • Cambridge Hospital - 612-262-4930
  • District One Hospital - 612-262-4930
  • Mercy Hospital - 612-262-4930
  • Mercy Hospital – Unity Campus - 612-262-4930
  • New Ulm Hospital - 612-262-4930
  • Owatonna Hospital - 612-262-4930
  • Phillips Eye Institute - 612-775-8861
  • River Falls Area Hospital - 612-262-4930
  • St. Francis Regional Medical Center - 612-262-4930
  • United Hospital - 612-262-4930

Clinics

  • Allina Health clinics: 612-262-4930 (Each clinic site's patient service representative can also provide a price estimate.)
  • Hospital-based clinics - Refer to clinic for estimate.

Other

  • WestHealth Surgical Center - 612-262-4930
  • Birthing class registration and prices - 866-904-9962

Health reform and Allina Health patients

For information on which health insurance exchange plans in Minnesota (MNsure) and Wisconsin (Health Insurance Marketplace) offer in-network and out-of-network coverage at Allina Health regional hospitals for benefit year 2018, visit understanding health reform.

Major health plans and products we accept

Please note that this information is subject to change and may not be reflected until the next update.

Commercial:

  • Allina Health Performance Network – Open Access POS II (Performance)
  • Allina Health Performance Network – Open Access EPO Plus (Performance)
  • Allina Health Performance Network – Open Access Managed Plus (Performance)
  • Allina Health Broad Network – Open Access POS II (Broad)
  • Allina Health Broad Network – Open Access EPO Plus (Broad)
  • Allina Health Broad Network – Open Access Managed Plus (Broad)
  • Out of Area Dependent Only – Out of Area PPO Plan

Medicare Advantage:  

  • Allina Health | Aetna Medicare Discover Plus (PPO)
  • Allina Health | Aetna Medicare Discover Premier (PPO)
  • Allina Health | Aetna Medicare Discover Grand (PPO)
  • Allina Health | Aetna Medicare Discover Elite (PPO)

If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

Website: allinahealthaetna.com

Commercial, Exchange and Medicaid:

Medicare Product:

Allina Health is an in-network provider for the following Medicare plans:

  • Platinum Blue Core
  • Platinum Blue Choice
  • Platinum Blue Complete
  • Blue Cross Medicare Advantage Core ^
  • Blue Cross Medicare Advantage Choice ^
  • Blue Cross Medicare Advantage Choice MA Only ^
  • Blue Cross Medicare Advantage Complete ^
  • SecureBlue 

For residents in the following counties, Allina Health's Owatonna Hospital is the only in-network Allina Health site: Blue Earth, Brown, Dodge, Faribault, Fillmore, Freeborn, Houston, Martin, Mower, Nicollet, Olmstead, Steele, Wabasha, Waseca, Watonwan, and Winona

Allina Health is out-of-network for:

  • Blue Cross Strive Medicare Advantage Complete
  • Products using the Southern MN Network 

Website: bluecrossmn.com

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

 Products

  • HP Open Access (including NationalONE)
  • Empower FSA, HSA and HRA
  • Distinctions II and III
  • Traditional for Individuals and Families
  • Short Term for Individuals and Families
  • HealthPartners Peak
      • Allina Primary Care will be out of network.
      • Contact HealthPartners to determine what Allina Health hospitals/specialists are in network.
    • HealthPartners Atlas
    • HealthPartners Freedom
    • HealthPartners Care Prepaid Medical Assistance Program (PMAP)
      • Please contact primary care clinic found on your card.
    • HealthPartners Care MinnesotaCare
      • Please contact primary care clinic found on your card.
    • HealthPartners Minnesota Senior Care Plus

    Allina Health is out-of-network for the following Medicare products:

    • HealthPartners Journey* (MN)
      • Exception: St. Francis Regional Medical Center and Phillips Eye Institute are in-network providers
    • HealthPartners Robin (WI)

    Website: healthpartners.com

    For claims and benefit information, please call the number on your member ID card or enrollment materials.

    If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

    Products

    • Medica Commercial Products
      • Medica Applause
      • Medica Choice
      • Medica Choice Passport
      • Medica Elect
      • Medica Essential
      • Medica Focus
      • Medica Direct Value
      • Medica Direct HSA
      • Medica CompleteHealth and Engage by Medica: Owatonna Hospital 
    •  Medica Minnesota Health Care Program Products
      • Medica AccessAbility (SNBC)
      • Medica Choice Care (Prepaid Medical Assistance Program or PMAP)
      • Medica MinnesotaCare
    •  Medica Medicare Solutions Products:
      • Medica Prime Solution
      • Medica Advantage Solution (Medicare Advantage Plan)
      • Medica Dual Solution (Minnesota Senior Health Options, or MSHO)
    • Medica Select Solution (Medicare Select Supplement)

    Website: medica.com

    For claims and benefit information, please call the number on your member ID card or enrollment materials.

    If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

    Products

    • PreferredOne Preferred Provider Organization (PPO)
    • PreferredOne Community Health Plan (PCHP) Health Maintenance Organization (HMO)
    • PreferredOne Administrative Services (PAS)
    • PreferredOne Insurance Plan (PIP)

    Exchange Products

    • Beginning 2015 PreferredOne does not offer Exchange Products

    Individual Plans

    • Choice Network – Allina Health DOES NOT participate
    • PreferredHealth Network – Allina Health DOES NOT participate
    • Select Network – Allina Health DOES NOT participate

      Website: preferredone.com

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Products

      • SelectCare Preferred Provider Organization (PPO)
      • SelectCare-LaborCare (LBC)
      • SelectCare-LaborCare Primary Care Physicians (LBP)

      Website: selectcareonline.com

      SelectCare rents their network to multiple for-profit and non-profit payers.

      Please verify with your plan administrator the coverage available to you at an Allina Health facility.

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Products

      • UCare Medicare Plans
      • Minnesota Senior Health Options (MSHO)
      • UCare Connect + Medicare and UCare Connect
      • Prepaid Medical Assistance Program (PMAP)
      • MinnesotaCare (MnCare)
      • Minnesota Senior Care Plus (MSC+)

      Allina Health is out-of-network for the following:

      • UCare Care Core with Fairview and North Memorial
      • UCare Care Advantage with Fairview and North Memorial
      • UCare Choices
      • UCare Fairview Choices

      Website: ucare.org

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      For product overview government and commercial, visit www.uhc.com.

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Website: uch.com

      Other health plans and products we accept

      Please note that this information is subject to change and may not be reflected until the next update.

      Allina Health accepts most Medicare Advantage and Private-Fee-For-Service plans.

      Allina Health accepts Medicaid including Minnesota Health Care Programs (MHCP).

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      SelectCare rents their network to Aetna and UnitedHealth Care and other for profit and non-profit payers.

      Website: aetna.com

      Allina Health accepts commercial products only for Aetna and UnitedHealthcare. Please verify with your plan administrator the coverage available to you at an Allina Health facility.

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Allina Health participates with the following America's PPO networks:

      • America's PPO
      • Health EZ
      • America's TPA

      Website: americasppo.com

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      Please verify with your plan administrator the coverage available to you at an Allina Health facility.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Allina Health participates in the First Health/Coventry network in a limited capacity. Please verify with your plan administrator the coverage available to you at an Allina Health facility. 

       Website: firsthealth.coventryhealthcare.com

        For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Allina Health participates with the following CIGNA networks:

      • CIGNA Great-West Health PPO
      • CIGNA Behavioral Health
      •  CIGNA International

       Website: cigna.com

       For claims and benefit information, please call the number on your member ID card or enrollment materials.

        Please verify with your plan administrator the coverage available to you at an Allina Health facility.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Products

      • Humana Health Plan's PPO (ChoiceCare Network) (River Falls Area Hospital only)
      • HumanaChoice (Medicare Advantage PPO)
      • Humana Gold Choice (Private-Fee-For-Service)

      Website: humana.com

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Products

      • Hennepin Health offers three products: Prepaid Medical Assistance (PMAP), MinnesotaCare, and Special Needs Basic Care (SNBC). Allina Health is contracted for SNBC, but not PMAP or MinnesotaCare.

      Website: hennepinhealth.org

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Products

      • Prepaid Medical Assistance Program (PMAP)
      • Minnesota Senior Care Plus
      • Minnesota Care
      • PrimeWest Senior Health Complete (Minnesota Senior Health Options or MSHO)
      • Prime Health Complete (also known as Special Needs Basic Care or SNBC)

        Website: primewest.org

        For claims and benefit information, please call the number on your member ID card or enrollment materials.

       If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Products

      • AbilityCare (also known as Special Needs Basic Care or SNBC)
      • SeniorCare Complete (Minnesota Senior Health Options or MSHO)
      • Minnesota Senior Care Plus
      • Prepaid Medical Assistance Program (PMAP)
      • Minnesota Care

      Website: mnscha.org

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      MH/CD benefit attached to all Medica products.

      Website: unitedbehavioralhealth.com

      For claims and benefit information, please call the number on your member ID card or enrollment materials.

      If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Products

      • Individual Preferred Plan
      • Individual Health Savings Account (HSA)
      •   Instant Protection Plan
      • WPS Net
      • WPS Group Preferred Provider Option (PPO) Plan
      • WPS Group Health Savings Account (HSA)
      • WPS Group Health Reimbursement Arrangement (HRA) Plan
      • WPS Consumer Select
      • WPS Medicare Companion Plan

       Website: wpsic.com

        For claims and benefit information, please call the number on your member ID card or enrollment materials.

       If you do not see your product listed, please contact your health plan to determine if Allina Health is an in-network provider.

      Source: Allina Health, Payer Relations and Contracting
      Reviewed By: Allina Health, Payer Relations and Contracting
      First Published: 12/14/2009
      Last Reviewed: 10/01/2018