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Billing frequently asked questions

  • Clinic billing: Questions and answers

    expand to learn moreHow do I know if my insurance company will cover my visit or certain services?

    expand to learn moreWhen do I pay my co-pay?

    expand to learn moreWhat if I cannot pay my bill in full by the due date? What are my payment options?

    expand to learn moreWhen will I receive a bill? When is the bill due?

    expand to learn moreHow does my insurance company know what services I received?

    expand to learn moreMay I request a change in the coding for a service I received?

    expand to learn moreWill the clinic bill my insurance company, worker's compensation or medical liability carrier for my visit?

    Health maintenance and well-child exams

    expand to learn moreWhat are preventive services?

    expand to learn moreAre preventive services covered by health insurance or Medicare?

    expand to learn moreWhat if during my wellness exam, my doctor recommends services not covered by my insurance?

    expand to learn moreWhat if my insurance covers my annual exam, but I have a problem I would like my doctor to treat at the same time?

    Hospital billing: Questions and answers

    expand to learn moreDo I need to tell my insurance company that I will be in the hospital? And what will they cover?

    expand to learn moreShould I bring my insurance card with me to the hospital?

    expand to learn moreShould I pay my co-payment when I register for my hospital visit?

    expand to learn moreWill you bill my insurance company for me?

    expand to learn moreHow will I know if my insurance company has paid my bill?

    expand to learn moreHow do I follow up with my insurance company?

    expand to learn moreWhen will I receive a bill?

    expand to learn moreHow can I pay my patient balance?

    expand to learn moreWhat if I get more than one bill?

    Other

    expand to learn moreMedicare billing questions and answers