[Allina Health Newsroom, September 11, 2024]
A live person with fast, accurate answers to important health and well-being questions. Now that’s a perk — available to every Allina Health employee and their families.“Call us and if we don’t have the answer right away, we’ll find it,” said Megan Bowker, a care guide and navigator.
When employees said they were having trouble digging into their well-being benefits, Allina Health Human Resources responded by creating a team for running down answers. Navigators connect callers to mental health counseling, money management support, personal goal setting and much more.
They’re available weekdays from 8 a.m. to 4:30 p.m. at 612-262-WELL. During other times, callers can leave a message for a follow-up or transfer to immediate support with Optum and its emotional well-being services.
“We want our coworkers to be at their best, so they can be the best for their patients,” said Josephine Hagert Moos, a social worker and navigator.