Allina Health announces strategic relationship to enhance the health care experience for patients and providers

(MINNEAPOLIS, Feb. 1, 2024) – Today Allina Health announced a strategic relationship with Optum to enhance health care for patients and providers in communities throughout Minnesota and western Wisconsin. 

Through this relationship, Allina Health will leverage Optum’s innovative technology, resources and capabilities to build upon Allina Health’s existing Information Services and Revenue Cycle Management operations, ensuring the health care system’s resources are prioritized toward direct care of the community and continued excellence in its administrative support to caregivers and patients.

Allina Health employees in Information Services and Revenue Cycle Management will transition to being employees of Optum, while maintaining their respective roles in supporting Allina Health’s patients and providers. Together, Allina Health and Optum will continue to deliver exceptional health care experiences through the adoption of new tools and technologies.

“Health care is changing rapidly and the technological needs to support care delivery are increasingly complex," said David Ingham, DO, vice president and chief information officer for Allina Health.  “As we look to the future, we need to collaborate on solutions that will support and accelerate our care delivery expertise by bringing size and scale to innovation and technology. This new relationship with Optum brings the best of both organizations to the table in support of providers, patients and communities. We are grateful to be retaining the knowledge and talent of our team members who will still stay strongly connected to Allina Health.” 

The relationship will allow Allina Health to:

• Continue advancing information systems solutions to improve the patient and provider experience.
• Streamline the billing experience for patients and providers by implementing industry-leading technologies and processes across revenue cycle operations.
• Adopt innovative technologies at an accelerated pace.

Approximately 2,000 Allina Health employees in Information Systems and Revenue Cycle Management will transition their employment to Optum effective May 5. Allina Health is committed to ensuring a smooth transition for these team members and to ensure seamless operations throughout the transition.

Allina Health is a nonprofit health care system serving Minnesota and western Wisconsin, dedicated to preventing and treating illness and improving the health of individuals, families, and communities. Through a network of more than 90 clinics, 12 hospital campuses, 13 retail pharmacies, specialty care centers, home care, and emergency medical transportation, Allina Health provides high-quality care from birth through end-of-life.  

At the forefront of Allina Health’s mission are its Institutes, which offer nationally recognized experts and advanced care in key specialties:  

• Allina Health Minneapolis Heart Institute – A leader in cardiovascular innovation, research, and care delivery through clinical trials, publications, and training 4,000+ providers annually, it is consistently rated ‘High Performing’ by U.S. News & World Report.  
• Allina Health Cancer Institute – Providing comprehensive, personalized and innovative oncology care across the full cancer journey, delivered at ten locations – including its three largest hospitals which U.S. News & World Report consistently rates “High Performing” in multiple oncology specialties.  
• Allina Health Neuroscience, Spine and Pain Institute – Offering advanced neurological and spine care, including two nationally accredited stroke centers, innovative focused ultrasound treatment for essential tremor and tremor-dominant Parkinson's and a chronic pain rehabilitation program – one of only two in Minnesota.  

Together, these Institutes exemplify Allina Health’s commitment to clinical excellence, innovation, and compassionate care. Learn more at allinahealth.org and join us on Facebook, X, Instagram and LinkedIn.