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Click “Explore options” in the Get care today tile

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Click the “Virtual urgent care” tile

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Sign in

You’ll need an Allina Health account for a virtual visit. If you don’t have one, call 1-866-301-6698 and we can help.

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Choose a location and click “Confirm”

Right now, we only offer care to patients in Minnesota and some parts of Wisconsin.

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Select the visit type you want

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Click “Put me in line”

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Add the reason for your visit, then click “Put me in line”

You’ll need to select at least one method (text or email) for how you want to be notified when your provider is ready.

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When your provider is ready, follow the prompts in your notification

They may not be ready right away, so stay close to your device. You’ll have five minutes to respond to the notification before your appointment is cancelled. You might need to sign in to your account again if you closed the webpage.

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Click “Begin visit”

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Join your visit

If you are using a supported browser, your visit will start automatically. Just like an in-person visit, a clinical assistant may meet with you first. Your provider will join you shortly.

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Web browser not supported?

If you get this message, you may not be using a supported browser. Use one of the listed browsers, or download the VidyoConnect app to join your visit. Find instructions for downloading the VidyoConnect app.