Directions for scheduling via your desktop computer are also available.
If you have an Allina Health account, start by signing in.
If you don’t have an Allina Health account, we can still help you. Just call 1-866-301-66981-866-301-6698. We can also try to look up your account.
You must be physically located in Minnesota or Wisconsin to complete a virtual visit.
Virtual visits can be used for children from birth up to 12 years old.
A virtual visit usually costs the same as an office visit, but depends on your insurance plan. Virtual visits are not typically reimbursable with Medicare, but for a temporary period they will be reimbursed by Medicare to support patients and providers during the coronavirus outbreak.
If your provider determines that your health concern can’t be addressed during your virtual visit and requires an in-person visit, you won’t be charged for the virtual visit. If you complete a virtual visit and your symptoms later require you to go to a clinic for the same condition within seven days, you won’t be charged for the prior virtual visit.
Your care team will review your appointment needs in advance and will contact you if you should be seen in person. Also, during your virtual visit, if you provider determines that you need an in-person visit to complete the assessment, you will not be charged for the virtual visit.
If you need to come to the clinic on another day for lab work, immunizations or imaging tests, you will be charged for those services, but you would not be charged for an additional virtual visit.