Patient care concerns

If you feel the services provided have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative office at 612-863-5391 so your concerns can be addressed.

Joint Commission accreditation

The Phillips Eye Institute - a campus of Abbott Northwestern Hospital is accredited through The Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care.

If you do not feel these concerns have been adequately addressed after contacting our patient representative's office, please feel free to contact the Joint Commission by phone at 1-800-994-6610.

You can also write to the Joint Commission at:
Office of Quality Monitoring
The Joint Commission        
One Renaissance Boulevard
Oakbrook Terrace, IL  60181

Contact us
To get your patient care concerns addressed, please call the patient representative at 612-863-5391.