Contact us
If you feel you or your loved one would benefit from this program, talk to your primary care provider, or call 612-262-7800.

Complex care for seniors

Complex Care is a home-based, primary care program that focuses on improving management of your health to help prevent unnecessary trips to the clinic or hospital. Our skilled care team specialized in providing comprehensive coordinated care for older adults with complex health care needs. They address your whole being—mind, body, spirit, and community—so you can maintain your independence for as long as possible.

What to expect

If you or your loved one is eligible for the Complex Care Program, our  interdisciplinary team will partner with you to:

  • Create a specialized care plan specific to your needs, values and goals
  • Provide health care in the comfort of your home
  • Support and help with your health care concerns and questions
  • Provide education to help you manage your condition and medications
  • Record all in-home visits within your medical record
  • Provide in-home lab and x-ray services, if needed 

Once enrolled, the Allina Health Complex Care for Seniors team will become your primary care provider. Your personalized care team will consist of a:

  • Primary care provider to evaluate your needs and provide medical care.
  • Nurse care coordinator to help create a health care plan based on your needs and wishes.
  • Nurse triage to provide telephone support 24 hours a day, seven days a week, for any late-night questions or concerns.
  • Care guide to connect you with community and health care resources, and discuss advance care planning and spiritual support.
  • Rehabilitation case manager to help coordinate any rehabilitation services you may need.
  • Social worker to do a social assessment and connect you with community resources, as needed.
  • Pharmacist to review your medications and work closely with your care team to make changes, if needed.

Good to know

Medicare and private insurance plans cover these services. Prior to starting care, we will review your benefits and verify eligibility for the program.