Hospice Services

The hospice care team and care plan

Every hospice patient and family has a dedicated hospice care team. This helps to build relationships between the patient, family and hospice team.

The hospice team works with the primary care provider, patient and family to set up a plan of care, which honors the patient's goals, values and wishes. This plan of care describes who will visit, how often they will visit and what they will do. The plan of care will also determine the need for medicines, medical equipment and whatever else may be needed. The purpose of the plan of care is to focus on comfort, not to find a cure. It is a guide for patients and family to help make the most of their remaining time together.

Hospice care

Care coordination It can be difficult to know what type of care is needed at each stage of illness. Care coordinators are available to help determine what type of care is needed and connect you with the resources to get that care.

Personal care can include bathing, shaving, dressing changes, linen changes and household services to keep a safe and clean living space. Hospice home health are trained and certified to help with personal care for the patient in his or her home.

Symptom management is also called comfort care. It treats the physical, emotional and spiritual needs of the patient while focusing on comfort and having the highest quality of life possible. The nurse case manager provides pain and symptom management. He or she is a registered nurse (RN) and may also be a certified hospice and palliative care specialist.

Companionship and support is available through trained hospice volunteers.  A volunteer coordinator on the hospice team will call the patient or the family to talk about how a volunteer might help. Volunteers can help by visiting patients for socialization, providing respite to give a caregiver a break from caregiving responsibilities, doing light housework or preparing meals. 

Spiritual care is a broad service available to the patient throughout his or her stay. It is tailored to the patient's personal and spiritual points of view, regardless of his or her faith, religion or cultural background. The chaplain can provide spiritual and emotional support by listening to the patient's life stories and experiences, and talking about any spiritual concerns the patient may have. The chaplain also provides guidance and explores the role of spirituality in illness, suffering and healing. Together, the chaplain and the patient's spiritual leader make sure the patient is getting the highest quality of spiritual care.

Grief counseling is available for 13 months after the patient's death. Family members will receive information about grief counselors at Allina Health Hospice by mail after the death of their loved one. Some of the resources available include booklets and bibliographies, referral lists for local support groups, phone counselors, volunteer grief support visitors and grief counselors.

Community resources can be recommended through your social worker. Resources and services may include patient counseling, family or caregiver counseling, financial and legal information (such as power of attorney, Family and Medical Leave Act, money management or social security application), discharge planning, children's support and patient and family advocacy.

Other therapies such as physical, music and massage therapy are available on a limited basis. These therapies are used to treat the patient's symptoms and make the patient more comfortable. Your case manager will be able to determine availability of these therapies based on the patient's plan of care.

We Honor Veterans


Allina Health Hospice is proud to be a Level 4 participant, the highest level of achievement, in the We Honor Veterans program. Our staff understand the unique needs of veterans and are prepared to meet the specific challenges that veterans and their families may face at the end of life.


Confident care giver and patient guide

The goal of this book is to give a complete guide to hospice. It is designed to help family members and caregivers as their loved ones transition to hospice care.

Service area

Allina Health Hospice is available to anyone living in our service area, which includes 33 Minnesota counties and 3 Wisconsin counties.

Map of our service area