Allina Health Summer Intern and Resident Program

This role has been filled

Summary: St. Francis Administration is a department within the 89 staffed bed St. Francis hospital.  The department is looking for a summer intern to assist with various projects, with one primary project to assist in the organization and migration of document folders to Sharepoint in order to promote transition to this new format.

Responsibilities: 

• Assist and contribute to the team!
• Accepts designated, business-focus projects to research, propose ideas and solutions, and complete a final project during the internship.
• Learns and becomes proficient on internal software systems, specifically Sharepoint.
• Engages with customers to support clinical areas.
• Learns and becomes proficient on certain internal software systems.

Location: Onsite at St. Francis.

Qualifications & Skills:

• Proficient in Microsoft/Excel/Word
• Sharepoint experience preferred but not required
• Professionalism
• Organizational skills
• Confidentiality

Requirements:

• In 3^rd or 4^th year of college graduate program
• Currently enrolled in college graduate program
• Health care related major preferred

Interview Presentation Request: Tell us about a past accomplishment that you are especially proud of and/or why/how did you select the college/university you are attending.

This role has been filled 

Summary:  The Community and Health Improvement Intern will support specific community health improvement and community engagement initiatives in alignment with the Allina Health Community Benefit & Engagement Survey.

Responsibilities: 

• Community Health Improvement:
  • Support day-to-day operations of system-wide community health improvement initiatives, including Health Powered Kids, a youth well-being program; Change to Chill, a teen mental well-being program; and Hello4Health, a social connectedness initiative.
  • Assist with the development and early implementation of a capacity building train model across all programs with a focus on increasing reach and impact.
• Evaluation & Research
  • Conduct literature reviews and prepare best practices for priority initiatives.
  • Support program evaluation as needed.
• Provide general administrative support as needed.

Location: Hybrid – we’ll ask that they come into the Commons on Wednesdays, other in-person team meetings, and team/community events as needed.  

Qualifications & Skills:

•  Excellent interpersonal skills
• Outstanding written and oral presentation skills
• Outstanding organizational skills and attention to detail

Requirements:

•  Pursuit of Bachelor's Degree - Public health, community health, social work, communications, or related field.

Interview Presentation Request: 

This position will support day-to-day operations of system-wide community health improvement initiatives, which are:

• Health Powered Kids, a youth well-being program
• Change to Chill, a teen mental well-being program, and
• Hello4Health, a social connectedness initiative  

Please choose one of these initiatives and prepare a 10 minute presentation with your recommendations on how to increase community knowledge and skills related to the initiative and its associated topic.

This role has been filled

Summary:  Cancer care from screening to diagnostics to treatment to post treatment is provided across Allina Health at the Allina Health Cancer Institute (AHCI).  Patient safety, quality, and accreditation is foundational in providing the services.  The intern will have the ability to learn more about Allina Health and the AHCI through a variety of experiences.

Responsibilities: 

•  Attend a variety of AHCI Safety, Quality and Accreditation-related meetings to observe and learn.
• Project work to be determined but will be related to a quality improvement project and/or meeting accreditation standard requirements.
• It may include data abstraction, medical record chart reviews, taking minutes/notes, putting documents/presentations together, creating reports.
• Opportunity to do employee rounding for high reliability application.
• Opportunity to contribute and be an integral part of a small team.
• Network with AHCI leaders; as well, other Executive leadership. 

Location: Hybrid – majority of time will be remote but there will be some opportunities for in-person

Qualifications & Skills:

•  Interest in patient safety and quality in a healthcare setting, including working with data. 
• Proficiency with Microsoft Word and Excel. 
• Attention to details is required. 
• Excellent communication skills, both verbal and written. 
• Since this position is primarily remote, it will be important for the person to be able to function independently after direction/guidance provided. 

Requirements:

•  3^rd or 4^th year college graduate program.
• Pursuing degree in a healthcare related field (e.g. nursing, medical school) or public health.

Interview Presentation Request: Prepare a topic of your choice. This can be something you had presented on previously healthcare related.

This position has been filled

Summary:  Intern will be a member of Consumer Experience Strategy team working on projects that support continuous improvement of a differentiated end-to-end consumer experience system-wide & use consumer insights, mainly from patient experience surveys, to understand opportunities and strengths.  Team of six, highly collaborative culture. Regular partnership with and exposure to other system office teams, clinic, and hospital teams. 

Responsibilities: 

• Assist and contribute to the team!
• Accepts designated, business-focus projects to partner on problem-solving and implementation, and present final project during the internship.
• Learn about healthcare consumer experience and design thinking
• Job shadow & network

Location: Hybrid – primarily remote with potential for in-person optional but preferred meetings at The Commons

Qualifications & Skills: 

• Proficient in Microsoft
• Strong written and verbal communication
• Detail Oriented
• Professionalism
• Customer focus
• Confidentiality
• Comfort in working with data
• Interest in service excellence, consumerism, design thinking

Requirements:

•  In 3^rd for 4^th year of college

Interview Presentation Request: Pick a consumer experience (across any industry), assess what is currently good about that experience and what needs improvement and why.  Identify a proposal to address/improve one of the areas of opportunity.

Note: a consumer experience is any interaction or a series of interactions that a consumer has with a company as it relates to their product or service.

This position has been filled

Summary:  Allina Health has positions in Health care that support caregivers, staff, and the families we serve every day.  The fleet Services department works with vehicle budgeting, purchases, licensing, and maintenance of roughly 300 vehicles from courier vans to emergency vehicles.  In this exciting position you will learn what role the Fleet Services staff play in a large health care system as well as use of modern software.

Responsibilities: 

• Assist and contribute to the team!
• Accepts designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship.
• Take on an increasing amount of responsibility while bringing a new perspective for teams to look at challenges in a different way
• Engages with customers or clients and provides service and/or sales.
• Learns and becomes proficient on internal software systems.
• Assists in creating performance reports.
• Job shadow
• Implementation of Fleet software for users to integrate to an online vehicle inspection process.
• Create Education for this process for the end user and supervisory staff.
• Work with Software vendor for desired enhancements

Location: Onsite- EMS Broadway Location

Qualifications & Skills:

• Proficient in Microsoft/Excel/Word
• Strong written and verbal communication
• Detail Oriented
• Professionalism
• Customer focus
• Confidentiality

Requirements:

• Currently enrolled in college graduate program or undergraduate program.

Interview Presentation Request: Presentation on a project that involved software use and setup of users or just project management experience from work or academic.

This position has been filled

Summary:  The Population Health Summer Resident may be exposed to a variety of projects, including but not limited to:

• The launch or spread a new population heath initiative
• Initiatives with payer partners to drive outcomes
• Leveraging data to uncover opportunities to improve and/or validating the impact of potential new initiatives

Population Health:

Allina has entered into value-based contracts with many of its payer partners. In order to ensure strong performance in these contracts, the organization has developed a robust Population Health strategy, focused on:

Location: 

Requirements:

•  Currently Enrolled in year 1 of MHA or MBA program

Interview Presentation Request: No presentation Requested

This position has been filled

Summary:  The department serves communities as a multi-disciplinary clinical specialty by using innovative approaches, highly skilled navigation support, and fostering relationships through seamless and timely connections that create synergy between a person’s life and health care needs.

Responsibilities: 

• Assist in research and development of a strategy for disease management care navigation program(s)
• Project management and coordination of activities.
• Research best practices in Care Management navigation
• Learn and gain experience in strategic planning and support of Population Health programs
• Take on an increasing amount of responsibility while bringing a new perspective for teams to look at challenges in a different way.
• Data analysis and interpretation, including performance reporting.
• Job shadowing

Location: Remote - System Care management is a primarily remote/hybrid working environment.

Qualifications & Skills: 

• Proficient in Microsoft/Excel/Word
• Strong written and verbal communication
• Detail Oriented
• Professionalism
• Customer focus
• Confidentiality

Requirements:

• In 3^rd or 4^th year of college graduate program
• Currently pursuing degree in healthcare management or related field

Interview Presentation Request: Present on a topic of your choice related to Care Management’s influence in Population health strategy and the current dynamics/changes we are seeing in health care that influence an approach for navigating and supporting patients with complex care needs.

This position has been filled

Summary:  Direct response marketing in new to Allina as of the Fall ’22 season and quickly expanding its capabilities in ’23. We will be working to establish and grow our monthly response rate as close to 3 percent as possible, in both digital and written appeals. There are at least two appeals  per month on the calendar established , and we could use help with our communication between our vendor (True Sense) and marketing partners, the Foundation and key customer groups, including cancer, mental health and Abbott Northwestern, who each have a formal representative body to the Foundation. We seeking to implement a “matching gift” strategy and work on how Major Gift officers work with givers for mail and digital appeals: our Mid-level Giving practice, will debut in ’23.

Responsibilities: Assists and follows through with direct response-focused projects, including its data aspects, allowing the team to focus and understand how we are advancing with the metric focus of ideas and solutions. As of May, we hope to have a “matching gift” program in place, and effect response rate deeply. Accept growing responsibility and provides output on challenges to the team. Assists in creating campaign performance reports, across social media and Allina’s built in marketing capacity.

Location: 

Qualifications & Skills:

•  Proficient with Excel and Word, detail oriented, customer passion evaluation (donors, their output and giving trends, response metrics to appeals).

Requirements:

•  Masters in Marketing or Fundraising, likely a graduate student with an interest in fundraising communications.

Interview Presentation Request: Skills that support direct response fundraising

This position has been filled

Summary:  Experiential learning in safety and quality priorities for Allina Health including high reliability, care transitions, employee safety, infection prevention, accreditation, and other quality improvement efforts. This will include attending a variety of clinical and operational meetings, participation in project-based work, and attending trainings in patient and employee safety, and high reliability.

Responsibilities: 

• Assist and contribute to the team by engaging with the Safety and Quality team members.
• Participate in project-based work in areas like high reliability, care transitions, employee safety, infection prevention, accreditation and more.
• Attend clinical and operational meetings
• Analyze and display data to support improvement work
• Take on an increasing amount of responsibility while bringing a new perspective for teams to look at improvement opportunities in a different way

Location: Remote & on site combination

Qualifications & Skills:

• Experience in, or knowledge of, safety and quality programs
•  Proficient in Microsoft/Excel/Word
• Strong written and verbal communication
• Detail Oriented
• Professionalism
• Confidentiality

Requirements:

• Currently enrolled or recent graduate of Master level program (MHA, MBA, or similar)

Interview Presentation Request: Present on any experience (academic, experiential) related to safety & quality. What did you do, what did you learn, how did it improve safety & quality of patients and/or employees.

This position has been filled

Summary:  We are a team of 9.  Very high engagement (EE Engagement score of 98), and a team that has a lot of fun.  This role will require them to collaborate with every member of the team, and each member will provide them with their insight from both their Revenue Cycle experience, and the wide-range of experiences outside of Revenue Cycle.  This role will have high visibility throughout the organization as we meet with many senior leaders throughout the system.

Responsibilities: 

We are a relatively new (created in 2020) Revenue Cycle department that interacts with many operational departments throughout Allina.  We monitor Key Performance Indicators (KPIs) and connect with other Revenue Cycle areas and Allina-wide operational departments to ensure that Allina’s revenue stream is as healthy and strong as possible. We expect the intern to:

• Attend (virtually) and participate in internal and external meetings.
• Engage with external (to RCM) partners to meet their needs and help strengthen Allina’s revenue cycle.
• Job Shadow

Location: 

Qualifications & Skills: 

• Proficient in Microsoft Office Suite
• Strong communication/presentation skills
• Customer focus
• High Energy
• A Well-balanced person
• Activities outside of studies

Requirements:

• Enrolled in a college undergraduate program
• Interested in working in healthcare post-graduation (either business or providing care)

Interview Presentation Request: Present something to us that they are passionate about regarding healthcare, or healthcare-adjacent.  Or, if they would rather, a 10 minute presentation breaking down their favorite super hero.  

This position has been filled

Summary:  Completes plan audits and monitors effectiveness of benefit content, business processes, and self-service transactions.  Partners closely with peers and COE for process improvement opportunities.

Responsibilities: 

•  Assist and contribute to the team.
• Learns and becomes proficient on internal software systems.
• Take on an increasing amount of responsibility while bringing a new perspective for teams to look at challenges in a different way.
• Assist with business focused projects such as but not limited to sick conversion, retirement payout, benefits enrollment/administration, and documentation of those processes.

Location: Remote with willingness to go on-site if needed

Qualifications & Skills:

•  Ability to remain organized and work on multiple simultaneous projects.
• Intermediate proficiency in Excel and spreadsheets, including pivot tables, basic calculations, VLOOKUPs, and compiling, organizing, and analyzing multiple data sets.
• Strong written and verbal communication.
• Able to learn quickly and apply knowledge to problem solve.

Requirements:

•  Pursuing Degree in Human Resources with emphasis in Benefits

Interview Presentation Request: Core Benefits Overview 

This position has been filled

Summary:  

Join the Allina Health Marketing Strategy team, and immerse into our client-centric and passionate team. You will work alongside 3 intermediate and 2 senior-level strategists, in support of clinical service line and provider marketing strategies. You’ll learn about Allina’s organizational strategy, support strategic areas of growth and work collaboratively with cross-functional teams of operational leaders, consumer experience strategists and best-in-class marketers.  

Responsibilities: 

Join the Allina Health Marketing Strategy team and learn on the job through a variety of strategic projects.

Primary work streams and key roles could include:

• Competitive monitoring and analysis, in support of priority service lines and project such as the Neuroscience Institute, Orthopedics and the launch of first-to-market virtual care offerings
• Supporting the grand opening of new state-of-the-art clinic and specialty care sites
• Regional hospital marketing plans
• Process audits and solution development, in support of strategic capability builds

In addition, you’ll have on-the-job opportunities:

• Job shadows
• Learn new project management skills and software
• Network with team members and leaders across the organization 

Location: Hybrid – primarily remote, with occasional onsite opportunities at the Allina Commons

Qualifications & Skills:

• Curiosity and desire to learn/analyze
• Strong project management and presentation development
• Critical thinking & problem solving
• Strong verbal and written communication

Requirements:

• Currently enrolled in or recent graduate of college program
• Pursuing or has a degree in Marketing, Healthcare or Business Development/Management

Interview Presentation Request: There is no presentation request for this internship

This role has been filled

Summary:  Interns assist with tasks set out by various teams, such as developing communications, data capturing, and working closely with different team members to learn more about Allina Health and business processes.

Responsibilities: 

• Assist and contribute to the team!
• Accepts designated, business-focus projects to research, propose ideas and create solutions, and present final project during the internship.
• Works with different groups on our teams and provides ideas to grow and improve the business.
• Learns and becomes proficient on internal software systems.
• Network. Attend numerous Executive Level Leadership Networking Sessions
• Job shadow

Location: 

Qualifications & Skills:

• Strong skills in Microsoft/Excel/Word
• Strong written and verbal communication
• Detail Oriented
• Customer focus
• Able to work independently

Requirements:

• Currently enrolled in college undergraduate or graduate program
• Pursuing degree in Human Resources, Business, Health Care Administration or Management or other relevant degrees

Interview Presentation Request: Total Rewards Impact on Culture

This position has been filled

Summary:  Join our Allina Language Services to interact with a diverse team. We provide professional interpreting and exceptional care to our patients. You will learn and enhance your professional skills.

Responsibilities: 

• Assistant and contribute to the language services
• Assistant with LS projects
• Assist with the interpreting Quality review audit
• Opportunity to explore analytics and reporting including productivity
• Assists in creating performance reports

Location: Hybrid

Qualifications & Skills:

• Strong drive/initiative, ability to work independently and strong communication skills
• Desire to learn
• Detailed oriented
• Professionalism
• Confidentiality

Requirements:

•  Business, Project Management or other related degree.

Interview Presentation Request: Presentation not Requested

This position has been filled

Summary:  Allina Health started a new environmental sustainability program in 2020 and has expanded to a small team. This internship would assist with developing the sustainability program, reporting on sustainability metrics, including greenhouse gas emissions, and communicating about the initiatives.  

Responsibilities: 

• Assists with communications about projects 
• Assists with greenhouse gas emissions inventory
• Assists with calculating sustainability cost savings
• Assists with energy and waste projects
• Assists with creation of a sustainability annual report

Location: Mostly remote with occasional site visits and regular staff meetings.  Option to work at the Allina Commons 

Qualifications & Skills:

• Needs Experience with Microsoft Excel, good communication skills
• Needs to take initiative and work independently and collaborate effectively 
• Prefer communication experience, greenhouse gas emission calculations, Global Reporting Initiative, or other sustainability reporting experience

Requirements:

•  Current student or recent graduate
• Environmental studies, environmental science or similar program preferred

Interview Presentation Request: 5 min on sustainability project or research of interviewee’s choice of topic.

This position has been filled

Summary:  

Great opportunity to learn about public relations/external communications. Among other tasks, intern will:

• Help monitor news coverage, cultural and industry trends, and social conversations across different digital platforms (news sites, Twitter, Reddit, YouTube, LinkedIn, Instagram, Facebook, etc.)
• Research reporters and media outlets
• Write materials for press outreach, press releases, social copy, blog posts, and other communication mediums
• Work with social media leads to engage with our audiences across all owned social platforms
• Assist with plans and reports •Schedule and/or approve social posts in publishing platform
• Monitor competitor and partner social feeds
• Writing and material production
• Helps to organize media interviews and interacts with spokespeople.
• Support the development of plans and strategies for proactive public relations
• Provide support to help develop and pitch new story ideas to create media opportunities.
• Other duties as assigned

Location: Remote

Qualifications & Skills:

• Writing experience, experience with social media, interest in learning about media relations, project management
• Communications, public relations, interest in media relations (traditional and social)

Requirements:

•  Working towards a Bachelor’s or Master’s degree in PR, Journalism, Communications, Marketing or a related field.

Interview Presentation Request: Writing experience, experience with social media, examples of interactions with media, independent and group work/project examples