Allina to consolidate call-center operations in Coon Rapids

[Minneapolis/St. Paul Business Journal, October 15, 2018] Allina Health System will consolidate call-center operations at a facility in Coon Rapids, the organization said Monday.

Minneapolis-based Allina will open a “customer experience center” in about 58,000 square feet of space at 8880 Evergreen Blvd. next year.

About 500 people will work at the facility, roughly the same number Allina employs at to-be-consolidated locations, said David Slowinske, senior vice president, Allina Health Group Operations, said in an e-mailed statement. Calls that Allina receives at about 60 locations will be funneled to the new center when it opens. Read the full story at www.bizjournals.com.

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