Allina Health River Falls Area Hospital achieves top scores for patient experience nationwide

RIVER FALLS, Wis. 1/19/2017 — Allina Health River Falls Area Hospital is proud to have reached the top 11 percent for patient experience nationwide in 2016. The rating is based on patients' scores of their overall hospital experience on a scale from one to 10. The River Falls Area Hospital birth center scored in the top one percent for patient experience at birth centers across the United States.

"We are grateful to our patients for having the confidence in our services and staff to entrust us with their care," said David R. Miller, President. "Our staff and providers are the ‘secret sauce’ of this hospital and are dedicated to ensuring patients and their families have the best experience possible."

Results are reported by Press Ganey from January 2016 to November 2016 and include US hospitals across the nation.

A new Allina Health River Falls Clinic is slated to open on campus in summer of 2017. "We look forward to continuing the highest levels of patient experience and also extending the services we offer for Western Wisconsin with the opening of our new primary care clinic," said Miller. 

About Allina Health

Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 11 hospitals, 15 retail pharmacies, specialty care centers and specialty medical services, home care, and emergency medical transportation services.