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Frequently asked questions

  • Enterprise Medical Imaging (EMI) Connect and EMI PACS Web

    On behalf of the Enterprise Medical Imaging (EMI) team at Allina Health Information Services, we thank you for your interest in EMI PACS Web. Here are answers to common questions about our service.

    expand to learn moreWhat is EMI PACS Remote Access?

    expand to learn moreWho can use EMI PACS Remote Access?

    expand to learn moreHow do I use EMI PACS?

    expand to learn moreWhat are my choices for external viewing of Allina Health images?

    expand to learn moreHow do I get EMI PACS Remote Access?

    expand to learn moreHow do I access EMI PACS?

    expand to learn moreWhat is an RSA token?

    expand to learn moreWhat does EMI PACS Remote Access cost?

    expand to learn moreI am having problems using EMI PACS. Who should I call?

    expand to learn moreI forgot my password. How do I get a new one?

    expand to learn moreI forgot my user ID. What should I do?

    expand to learn moreI lost my RSA token. What should I do?

    expand to learn moreI am having a problem reading the numbers on my RSA token. What should I do?

  • Technical support

    For technical assistance,
    call 612-262-1900 or
    1-800-315-4085.

    Email us