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Clear communication

  • Clear communication means good care

    The Teach-back Method is a way for health care providers to make sure they are communicating clearly with their patients.

    During a clinic visit or hospital stay, your doctor or other caregiver will say, "I want to make sure I communicated clearly. Could you tell me what you heard me say?" Then, if needed, information can be presented another way that's easier for you to understand.

  • This four-minute video gives an example of what to expect when your health care provider uses the Teach-back Method.

    expand to learn more Read video transcript.