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What you need to know about insurance billing

A recent nationwide cyberattack targeted Change Healthcare, a company that supports insurance verification. This cyberattack has affected our insurance billing abilities. We do not have a timeline for when services will be restored. Read how we’re addressing this issue and what you need to know as a patient.

Billing help

Thank you for your inquiry. We work to answer all your questions as quickly as possible. Please allow 7-10 business days for a response to your question or concern. 

If you'd like more immediate assistance, contact our Customer Service Department at 612-262-9000 or 1-800-859-5077.

To protect your personal health information (PHI), when we send a detailed response to your inquiry, we must encrypt your email. To be able to read this email, you must have a secure account through Cisco. It is a simple process to create an account. Click on the "register" button and follow the prompts. If you have already established a Cisco account, you will be prompted to sign in to read our response.

Call 612-262-9000 or 1-800-859-5077

Monday to Thursday:
8 a.m. to 4:30 p.m.

Friday:
9 a.m. to 4:30 p.m.

Call 612-262-1770

Monday to Thursday:
8 a.m. to 4:30 p.m.

Friday:
9 a.m. to 4:30 p.m.

Call 612-262-9000 or 1-800-859-5077

Monday to Thursday:
8 a.m. to 4:30 p.m.

Friday:
9 a.m. to 4:30 p.m.

Inquiries about home oxygen and medical equipment bills should now be directed to AdaptHealth Minnesota, phone: 651-628-4800 or 1-800-737-4473.

Call 612-262-1331

Monday to Thursday:
8 a.m. to 4:30 p.m.

Friday:
9 a.m. to 4:30 p.m.

Call 763-236-6991 and select attendant option #5.

Monday to Friday:
8 a.m. to 5 p.m.
Central Standard Time

Email us

Use this form to contact us with questions about billing or financial services.

Please do not use this form to send credit card numbers or reveal personal health information about yourself or others, as the page is not secure.

Thank you for contacting Allina Health. Please allow five business days for us to review your inquiry and provide a response. Should you need more immediate assistance, please call 612-262-9000.