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Emergencies

For all emergencies, call 911.

If you cannot get through on 911, call your county phone number.

Non-emergencies

Your primary care provider can help you with preventive care and most same-day needs, including illnesses and injuries. 

For non-life-threatening illnesses and injuries that require more immediate attention, you can find the care you need at an urgent care location. No appointment needed.

Emergency Department

When you are hurt or don't feel well, you want quick attention. At Buffalo Hospital, we have the shortest wait times in all of the Twin Cities.

Our team of emergency doctors and nurses are ready to care for you with the most advanced lifesaving equipment and technology available.

Our doctors, part of Emergency Physicians Professional Association (EPPA), have a proven record for consistent, impressive improvements in patient outcomes, wait times and patient satisfaction. We also have a wide-range of specialists on call, including orthopedics, cardiac care, neurological and several others.

Time is critical

In an emergency, every moment is critical. It's important to get to the closest emergency department.

Buffalo Hospital has earned a reputation for quick, expert care. If a higher level of care is needed than what is available, our emergency team immediately begins tests and treatments, stabilizes you and arranges transportation by ambulance or helicopter as needed.

If you need a prescription before going home, InstyMeds, an automated system that dispenses prescriptions, is available in our lobby.

As a non-profit hospital, we treat all patients, regardless of their ability to pay.

We are committed to providing you with excellent patient care, no matter what your illness or injury. Because our first priority is to save lives, the most severely injured or ill patients will be seen first. If you are asked to wait but begin to feel worse, please tell the nurse right away.
You might be asked to refrain from eating or drinking because your physical condition may require testing or surgery. After the doctor evaluates you, please check with the doctor or your nurse about eating or drinking.

Treatment time depends on each individuals health condition. Buffalo Hospital's average time from arrival to see a doctor is about 30 minutes, and typically, patients are on their way home within two hours from arrival.

If you have a complicated health problem, you may be in the emergency department for many hours. Your health problem may require numerous tests and your doctor may need to consult with specialists.

If your illness or injury is life-threatening, it may take several hours to stabilize you condition. You may be transferred to another Allina Health hospital or need to be admitted to Buffalo Hospital for ongoing care.

Staff and doctors are waiting for diagnostic test results and often can't proceed with other treatment or diagnosis until the test results are available.

You can pick up copies of you medical records from Health Information Management (medical records) at Buffalo Hospital. Please call 763-684-7818, in advance, so your records can be prepared for you. You will need to sign a release of information form before receiving the records.

You can also access and download portions of your health records through Allina Health account.

Unless a diagnosis is performed, we cannot tell you exactly what the estimated cost will be. After the doctor evaluation occurs, he or she dictates a report describing your care. Once the report is transcribed, charges are electronically posted to your account. The charges can be obtained in about two to three days after your visit. Be advised that along with the hospital bill, you may also receive bills from the Emergency department physician group, radiologist and pathologists (lab).
We welcome your questions and concerns - they help us improve our care. If you do not feel comfortable talking with the staff who treat you, you can speak with the Service Excellence coordinator, charge nurse, Emergency department manager or director.
Unlike your primary doctor, the emergency department staff is not familiar with your medical history, general health, or health care concerns; therefore we cannot provide accurate information related to treatment or diagnosis over the phone. We will always be glad to see you in person in the emergency department.