Frequently asked questions

Does Abbott Northwestern have an information phone line?

Yes. Call Allina Health Physician Referral and Class Registration at 612-262-3333 or 1-800-877-7878.

In an emergency, always call 911 or your local emergency response number.

I have a question about my insurance coverage. Who should I call?

Call Patient Financial Services at 612-863-4385.

How can I get directions to Abbott Northwestern?

Go to maps and directions or call our directions line at 612-863-5550.

I don't live in the Twin Cities and don't want to drive in the metro area. Are there any options for me?

See information about our transportation services.

Is there any place I can stay while my family member is in the hospital?

Yes, see accommodations.

I know Abbott Northwestern is located in a large metropolitan area. How is the neighborhood?

The hospital is located in the Phillips Community of south Minneapolis. See community partnerships for information on what we have done to improve the health of our neighborhood.

How can I find out more about classes and community programs?

Visit search for classes.

What kind of support groups does Abbott Northwestern have?

See a list of support groups at Abbott Northwestern and other Allina Health hospitals and clinics.

What is your smoking policy?

According to our smoking rules and regulations, the use of tobacco products is prohibited on the Abbott Northwestern campus, including parking lots and ramps.