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United Hospital

Visiting us

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United Hospital
333 North Smith Avenue
St. Paul, Minnesota 55102
651-241-8000

Get directions from your location

Maps and directions are subject to change.

Directions

From Northern Suburbs
From Minneapolis
From West Saint Paul
From the East (Coming West on I-94)
From Southern Suburbs
From Warner Road

Parking at United Hospital

Parking is available for patients and visitors of United Hospital and Children's Hospitals and Clinics - St. Paul in four parking ramps on campus — the Gold, Blue, Green and Red ramps — differentiated by the color on the signs and the parking tickets issued upon entrance. All ramps are connected to the hospitals by underground corridors.

Parking ramp rates *
0 to 30 min $0
31 min to 60 min $3
1 hr to 3 hr $4
3 to 4 hr $6
4 to 5 hr $7
5 to 6 hr $8
6 to 7 hr $9
7 to 8 hr $10
8 or more hours $11
Escort service
Off-street parking
Valet parking
Serving seniors

Parking for the Nasseff Specialty Center is located in the lot adjacent to the building on Chestnut.
In some circumstances, visitor parking fees may be waived or reduced. Please check with the Visitor Welcome Center about parking validation.
*Rates subject to change.

Campus guide

Guest Service Center

For more information, call the Guest Service Center at
651-241-6041.

United Hospital offers a wide range of amenities for patients and their families.

The Guest Service Center, located in the main lobby at United Hospital, provides patients, family members and visitors the support they need during their stay or visit to our hospital.

We offer a variety of services and information. If you need help navigating our campus or you need to find a patient, please stop by the Guest Service Desk in the main lobby of the hospital.

United Hospital amenities include:

  • Patient services guide
  • Campus map
  • Accommodations at the Lipschultz Guest Apartments
  • Wireless high-speed internet access
    Free wi-fi/wireless high-speed internet access is available for patients and visitors at the hospital
  • Guest lounges Waiting lounges are available on different levels of the hospital for family members to use while their loved one is receiving care
  • Serving Seniors enrollment
  • Gift shop
  • Cafeteria
  • ATM An ATM is located in the hospital lobby across from the gift shop
  • Mailboxes Mailboxes are located outside the main entrance of United Hospital and on the lower level of the Drs. Professional Building
  • Newspapers Newspaper stands are located in the hospital lobby and include USA Today, St. Paul Pioneer Press and Minneapolis Star Tribune
  • Caring Bridge information
  • Public transportation information, including phone numbers for taxi service and busses

Visiting hours

Child-centered expertise at United

An expert in child development is available to help children when a parent or adult family member is hospitalized at United Hospital. Typical situations include:

  • intensive care
  • serious or terminal illness
  • mothers on bed rest before birth
  • long stay for rehabilitation.

For more information, call Colleen Lacey, child life specialist, at 651-241-2358 or email at colleen.lacey@allina.com.

General visiting hours:

  • Any time, depending on a patient's condition, accommodations, and care plan.
  • Ask the patient's nurse about good times to visit.

Request to visitors:

  • Children under 16 must be accompanied by an adult.
  • Children must be supervised at all times.
  • Anyone with symptoms of a contagious disease should stay home.
  • All visitors are asked to follow hand-hygiene procedures by washing hands or using the antibacterial foam provided throughout the hospital.

Visitor entrances:

  • All entrances are open 5 a.m. to 9 p.m.
  • After 9 p.m., please use the Emergency Department entrance.

Transportation services


To schedule van transportation call
1-800-258-1210.

United Hospital’s transportation program provides van service to the hospital and affiliated metropolitan area physicians’ offices for patients coming from Greater Minnesota and Western Wisconsin. Patients qualifying for this service include those who:

  • have been referred to the hospital or its affiliated physicians by their hometown physician
  • can meet the van at designated sites within a 175-mile radius of the hospital. 
  • can get into and out of a van with minimal assistance and travel independently up to four hours.

Customized pickup and drop off locations

The time and place of pickup is designated by the Van Service coordinator when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van will only wait five minutes after the scheduled pick up time.

There may also be a delay on the return trip based on all passengers’ needs that day, especially if another patient’s appointment runs later than expected. In most situations, the van driver will make every effort to depart as close to the scheduled time as possible.

Please keep in mind that other patients will be on the van with you. As a result, there may be stops on the way to the hospital so the van can pick up other patients. The driver may also stop at a patient’s request anytime during the trip.

The drop off point is the location where the patient’s appointment takes place. The pickup point is at the United Hospital main entrance, or as explained by the driver.

Pricing*

Number of Miles

One-Way Fare

Round Trip Fare

15-50

$12

$24

51-100

$24

$48

101-150

$36

$72

151-175

$48

$96

* effective 1/1/2010

In addition to cash or check, riders can pay for the van fee by using their Visa or Master Card.

Van rides are also available for free to those who meet certain income guidelines. To obtain an application for financial assistance, please call Allina Medical Transportation Business Office at 1-877-319-9853. .

Park and ride plan

Patients can drive to a designated location just outside the metro area, park their vehicle and ride the van to the hospital. For convenience purposes, specific park and ride areas have been designated for different regions of the state. The park and ride location will be the last stop on the way to the hospital. For the closest park and ride location near you, call the Van Service coordinator at 1-800-258-1210.
Park and ride sites:

Minnesota:

  • Isanti
  • Monticello
  • North Branch
  • Northfield
  • Shakopee
  • Waverly

Wisconsin:

  • Hudson

To schedule van transportation

The van is available on a first-come, first-served basis, and reservations must be made by noon the day before the scheduled trip. For coordination purposes, call the Van Service coordinator at 1-800-258-1210 before scheduling your appointment with the hospital or physician. A staff member can help arrange appointments to best fit the van service schedule.

For more information or to make a reservation for van transportation, call the Van Service coordinator at 1-800-258-1210.