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United Hospital

a surgeon performs surgery in an operating room surrounded by surgical team members

What You Need to Know About Surgery

This manual can help ease your mind about having an operation by letting you know what to expect before surgery and after surgery.

Child-centered expertise at United

An expert in child development is available to help children when a parent or adult family member is hospitalized at United Hospital. Typical situations include:

  • intensive care
  • serious or terminal illness
  • mothers on bed rest before birth
  • long stay for rehabilitation.

For more information, call Colleen Lacey, child life specialist, at 651-241-2358 or email at

For more information please
call 651-241-8100.

Information for families and friends of United surgical patients

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Family waiting room

The surgery family waiting room is located on the second floor of United Hospital, near the preop area. Things to know about the waiting rooms:

  • Family members may check in and out with the volunteer, if one is on duty, so they can be located for updates about the surgery if necessary.
  • Phones are available in the waiting rooms. Long distance calls should be placed with calling cards or collect. Cell phones work in most areas of the waiting rooms. 
  • Coffee and water are available in the waiting rooms, and vending machines are close by. Food and snacks are allowed in the waiting rooms. United has a cafeteria and a sandwich shop on the first floor of the hospital
  • Surgical Care Services provides an electronic tracking system that gives family members a screen view of the patient's place in the surgery process. 

Family members also have the opportunity to create and use a CaringBridge Web page to notify family and friends of news and information about loved ones who are in the hospital.

Tobacco-free campus

Tobacco use is not allowed on United property, including buildings, grounds and parking areas. We want to provide the best quality environment to our patients, employees and visitors.