River Falls Area Hospital
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Patient care concerns
To contact the patient representative,
If you feel the services provided in the hospital have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative's office at 715-307-6145 or via email at firstname.lastname@example.org so your concerns can be addressed.
River Falls Area Hospital's Joint Commission accreditation
River Falls Area Hospital is accredited through the Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care. We are committed to providing safe and quality care to all patients served.
If you do not feel these concerns have been adequately addressed after contacting our patient representative's office, please feel free to contact the Joint Commission by phone at 1-800-994-6610.
You can also write to the Joint Commission at:
Measures of care
Patients and families have a right to know about the quality of care they receive at River Falls Area Hospital. That's why we monitor the quality of our care constantly and use it to guide our quality improvement initiatives. Our standards of care are based on suggestions by non-profit and governmental institutions that base their recommendations on scientific knowledge and research.
We voluntarily participate in several state and national initiatives that allow us to show our performance using information technology for real-time viewing and comparisons.
River Falls Area Hospital has recently received the following awards:
Patient care, safety and satisfaction
How are we doing?
As part of our commitment to provide exceptional care, we regularly report on care improvement and safety efforts, and survey our patients about the care they received. See how River Falls Area Hospital and other Allina Health facilities rate...
Hospital Compare was created through the efforts of the Centers for Medicare and Medicaid Services (CMS) and organizations that represent hospitals, doctors, employers, accrediting organizations, other federal agencies and the public. The Web site allows patients and families to compare the performance of virtually all the nation's acute care hospitals on 18 common quality measures for heart attack, heart failure and pneumonia care.
To see how well River Falls Area Hospital and other hospitals in your area care for all their adult patients with certain medical conditions, take these steps: