 Owatonna HospitalPatient care concernsOwatonna Hospital's Joint Commission accreditationTo contact the patient representative , Related linksOwatonna Hospital is accredited through the Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care. We are committed to providing safe and quality care to all patients served. If you feel the services provided have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative's office at 507-977-2650 so your concerns can be addressed. If you do not feel these concerns have been adequately addressed after contacting our patient representative's office, please feel free to contact the Joint Commission by phone at 1-800-994-6610 or via e-mail at complaint@jcaho.org. You can also write to the Joint Commission at: Office of Quality Monitoring Measures of carePatients and families have a right to know about the quality of care they receive at Owatonna Hospital. That's why we monitor the quality of our care constantly and use it to guide our quality improvement initiatives. Our standards of care are based on suggestions by non-profit and governmental institutions that base their recommendations on scientific knowledge and research. We voluntarily participate in several state and national initiatives that allow us to show our performance using information technology for real time viewing and comparisons. 5 Million Lives and Speak Up™ work together to improve patient safetyWe joined the Institute for Healthcare Improvement's 5 Million Lives Campaign, which is an initiative to protect patients from five million incidents of medical harm over the next two years. Patient care awardsIn 2007 to 2009, Owatonna Hospital received the following awards:
Patient care, safety and satisfactionHow are we doing?As part of our commitment to provide exceptional care, we regularly report on care improvement and safety efforts, and survey our patients about the care they received. See how Owatonna Hospital and other Allina facilities rate... The Leapfrog GroupMinnesota became the first state in the nation with 100 percent of hospital's agreeing to provide information to The Leapfrog Group, a national patient safety organization that compiles patient safety data for review by the public. To access data on Owatonna Hospital's progress toward nationally recommended safety practices, take these steps:
Hospital CompareHospital Compare was created through the efforts of the Centers for Medicare and Medicaid Services (CMS) and organizations that represent hospitals, doctors, employers, accrediting organizations, other federal agencies and the public. The Web site allows patients and families to compare the performance of virtually all the nation's acute care hospitals on 18 common quality measures for heart attack, heart failure and pneumonia care. To see how well Owatonna Hospital and other hospitals in your area care for all their adult patients with certain medical conditions, take these steps:
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