Skip to main content

Hospital patient satisfaction ratings

  We ask people who recently stayed in our hospitals, "Using any number from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible, what number would you use to rate this hospital during your stay?"

Since we are focusing on ways to increase excellence, we're reporting only the top scores here.

To see how we compare with other health care systems, visit

Patient satisfaction: survey results

How are we doing?

Recent patients who rated their hospital as a 9 or 10, the best hospital possible

Allina - all hospitals

bar graph showing My overall experience was excellent/very good
Allina - all hospitals

Abbott Northwestern Hospital

Buffalo Hospital

Cambridge Medical Center

Mercy Hospital

New Ulm Medical Center

Owatonna Hospital

Phillips Eye Institute

River Falls Area Hospital

St. Francis Regional Medical Center

United Hospital

Unity Hospital

Return to rating patient care, safety and satisfaction Rating patient care, safety and satisfaction


Source: Hospital Consumer Assessments of Healthcare Providers and Systems (HCAHPS) survey

The statistics in the graph above represent the combined responses from all patient surveys completed during the last three months (a rolling three month average).

First published: 09/22/2009
Last updated: 12/30/2010

Reviewed by: Allina Measurement and Analysis