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Mercy Hospital

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Mercy Hospital

4050 Coon Rapids Blvd.
Coon Rapids, Minnesota 55433

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Elk Ridge Health

14181 Business Center Drive NW
Elk River, MN 55330

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ER parking Main entrance parking Heart & Vascular Center parking

Mercy Hospital provides free parking for patients and visitors.

Emergency Entrance – 24/7

  • The Emergency Department entrance faces Coon Rapids Boulevard. Enter via Dakota Street or Blackfoot Street to park in front of the emergency entrance.
  • Patients and visitors can pick up the phone outside of the door to enter the building.
  • Check in at the information desk for further directions to the registration area or hospital department.

Main Entrance
Open 5 a.m. to 9 p.m.

  • The main entrance and lobby of the hospital faces Blackfoot Street. Enter at the stoplight at Blackfoot.
  • Patient parking is marked for Lab appointments, outpatient services, and disabled patients and visitors.
  • Check in at the information desk for further directions. This entrance is closest to the Family Birth Center, Mercy Gift Shop and Mercy Coffee Shop.

Heart & Vascular Center Entrance
Open 5 a.m. to 9 p.m.

  • Heart patients are given an access code for Heart Center lot.
  • This is the closest entrance for visitors of Heart Center patients.

Patient registration

For more information, call Mercy Guest Services at 763-236-8111
from 7:30 a.m. to 8:30 p.m.

Mercy's main patient registration department is open Monday through Friday from 5 a.m. to 9 p.m. For your convenience, enter through the Emergency door, which is open 24 hours a day. Registration for radiology, emergency and heart patients is done at the point of service.

Whenever possible, patients are encouraged to pre-register so the paperwork is ready and check-in will be quicker.

Guest services

The information desk in the lobby of the main east entrance of the hospital is open Monday – Friday from 7 a.m. to 8 p.m., and weekends from 9 a.m. to 5 p.m.

Guest information is available 24 hours at the Emergency Department entrance.

Additional amenities

Convenient services for patients and their families at Mercy Hospital include:

  • Dining options
  • Spiritual care
  • Mercy Gift Shop
  • Nearby lodging
    For accommodation information, stop at the hospital information desk or call 763-236-8111 between 7:30 a.m. to 8:30 p.m.
  • Pharmacy
    The Mercy Health Care Pharmacy in the medical office building across the street will fill take-home prescriptions. Hours are 8 a.m. to 7 p.m. Monday through Friday. Electronic prescriptions can be sent to the pharmacy of your choice.
  • An ATM machine
    Located in the lobby in the main east entrance.
  • Wireless internet access
    Free wi-fi/wireless high-speed internet access is available for patients and visitors at the hospital.
  • Mailboxes
    Located outside the main entrance of Mercy Hospital and at the entrance of Mercy Health Care Center.

Visiting hours

Visitors can be good medicine for patients, and family members and friends are welcome to visit. General visiting hours end at 8 p.m. Hours may be restricted for patients who are in intensive care, coronary care or an isolation area. Fathers and siblings of newborns are welcome to visit anytime; other family and friends should visit during visiting hours.

In order to enhance the quality of care, visiting hours and regulations are up to the discretion of the patient, doctor and nursing staff. In the best interest of your friend or relative, please follow these guidelines. If you need additional information, just check with the nurse on duty in the unit.

Visiting guidelines

The following are general guidelines for visitors:

  • Visitors may not smoke in patient rooms or anywhere on the hospital campus.
  • Visitors must dress appropriately and must wear shirts and shoes.
  • No more than four visitors are allowed at the bedside at one time.
  • People with colds, sore throats, or any contagious diseases should not visit patients.
  • Visits should be kept short.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
  • Latex balloons are prohibited in the hospital.