If you have questions about your lab bill, email us or
call 612-262-9000 or 1-800-859-5077. Customer service representatives are available Monday to Thursday, 8 a.m. to 4:30 p.m. Friday, 9 a.m. to 4:30 p.m.
Online bill payment refund policy
All transactions processed via Allina Health online bill pay are eligible for a refund.
To request a cancellation of payment, please call Allina Health Customer Service at 612-863-0400 or or 1-800-859-5077. Allina Health will process refund within 10 to 30 business days once the overpayment has been identified by Allina Health.