For technical assistance, call 612-262-1900 or 1-800-315-4085.
Remote access to Excellian gives providers full read/write access to Excellian from outside of an Allina Health hospital or clinic. It allows providers the ability to not only view a patient's Excellian electronic health record, but also make updates to it.
Essentially, users have the same capabilities with remote access to Excellian as if they were using Excellian within the hospital or clinic itself.
Remote access to Excellian is connected directly to the Allina Health Excellian database, so the information is always current.
Remote access to Excellian offers:
full read and write capability
the ability to update documentation and patient information
the ability to place orders
lab and procedure results
Intended users for Excellian® remote access
Remote access to Excellian is available at no cost to all providers who have completed Excellian training and are practicing at any Allina Health hospital or clinic using Excellian for patient care.
To ensure the security and confidentiality of patient information, providers with remote access to Excellian will use a small device called an RSA Security Token to verify their identity each time they want to log-in to Excellian from a remote (outside of Allina Health) location.
How to sign up
Upon successful completion of the Excellian training assessment, providers will be asked to confirm their interest in receiving remote access to Excellian. Those interested can start the process for a remote access token at that time.
Upon credentialing and external access agreement verification, a remote access token will be sent to Allina Health-employed providers by interoffice mail. Providers not employed by Allina Health will receive their remote access token via Federal Express mail to their business address.
If you would like more information about remote access to Excellian prior to the training assessment, or, if you did not sign up for remote access during that time, call the Allina Health Service Desk at 612-262-1900 or or 1-800-315-4085.
More questions? Call the Allina Health Service Desk at 612-262-1900 or 1-800-315-4085.
Remote access to Excellian enables providers to log into Excellian from a location (e.g. home, office) outside of an Allina Health facility. When accessing Excellian from a remote location, providers will be able to do everything in Excellian that they would do if they were using Excellian at an Allina Health facility (i.e., chart, orders, etc). Remote access does not replace a clinic’s current practice management (e.g. billing) or clinical system.
Remote access to Excellian is available to Allina Health medical staff members at no cost. Allina Health covers the initial cost of the provider’s security token. The cost to replace lost or stolen tokens is charged to the provider's business.
Yes. With remote access to Excellian, providers can review any patient record, including clinic, inpatient and emergency room visits.
Please remember that all information in Excellian is audited. Therefore, providers (and clinic staff) should only view the portions of the chart relevant to the patient’s episode of care, within HIPAA regulations.
Providers interested in signing up for remote access to Excellian can do so when completing their Excellian training assessments. The trainer will help providers complete the request process. Providers who did not sign up in training, may call 612-262-1900 or 1-800-315-4085 to request a token.
Please call the Allina Health Service Desk at 612-262-1900 or 1-800-315-4085.
If a token has been lost, the provider will be charged for a replacement token.
If a token is defective, please return it to Allina Health so that it can be replaced free-of-charge under warranty. Instructions on the return process will be provided when you call the Allina Health Service Desk about replacing the token.