Health insurance
Federal Health Reform

Financial assistance

Medical records

Be prepared...

Patient privacy, rights

For assistance, call Allina Customer Service at 612-262-9000 or
1-800-859-5077.

Monday to Thursday:
8 a.m. to 4:30 p.m.

Friday: 9 a.m. to 4:30 p.m.

View billing statements and pay bills online with MyChart.

Health insurance

Whenever possible, please check your health insurance coverage before you receive services from Allina Hospitals & Clinics. Your health plan's customer service or member representative has the most accurate information about what charges, if any, you will need to pay.

If you do not see your plan or product listed below, please contact your health insurer.

Even if Allina is not in your health plan's network, you can still access our services. But you may need to pay for all or a larger part of your bill.

Major health plans and products we accept

Please note that this information is subject to change and may not be reflected until the next update.

Blue Cross Blue Shield of Minnesota

Product overview government and commercial

Note: Allina is not a participating provider for the Freedom 1-2-3 plan.

Web site: Blue Cross Blue Shield of MN

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Cigna Health

Most Cigna members living in Minnesota may access Allina Hospitals & Clinics as an in-network provider. Please contact Cigna for clarification if your health plan identification card does not include a HealthPartners logo.

Web site: Cigna

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

HealthPartners

Products

HP Open Access (including NationalONE)
Empower FSA, HSA and HRA
Distinctions II and III
Three for Free
Traditional for Individuals and Families
Short Term for Individuals and Families
HealthPartners Freedom
HealthPartners Liberty
HealthPartners Care PMAP
HealthPartners Care PGAMC
HealthPartners Care MnCare
HealthPartners MN Senior Care Plus

HPI also has three primary care clinic plans in which we participate in a limited capacity. Members need to check with their plan.

Primary Clinic Plan
HealthPartners Select Choice Plan
HealthPartners Classic, Classic Plus and Classic MSHO

Web site: HealthPartners

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Medica

Medica Choice Commercial Products

Medica Choice Classic
Medica Choice Select
Medica Choice Conversion
Medica Elect
Medica Essential
Medica Direct
Medica Definity
Medica Direct for Individuals
Medica Direct Value for Individuals
Medica Direct Short-Value for Individuals
Medica Direct HASA for Individuals
Passport from Medica

Medica MN Health Care Program Products

Medica Choice Care (PMAP)
Medica MinnesotaCare

Medica Medicare Solutions Products:

Medica Prime Solution
Medica Advantage Solution (Medicare Advantage Plan)
Medica Dual Solution (MN Senior Health Options, or MSHO)
Medica Select Solution (Medicare Select Supplement)

Note: Allina is not a participating provider for the Medica Focus product.

Web site: Medica

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Patient Choice

Products

Care System (administered through UMR and Meritain)
Insights (administered through Medica, UMR, and Aetna)

Web site: Patient Choice

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

PreferredOne

Products

PreferredOne PPO
PreferredOne Community Health Plan (PCHP) (HMO)
PreferredOne Administrative Services
P1000
PreferredOne Consumer Advantage Plan
PreferredOne Individual Products

Web site: PreferredOne

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

SelectCare/LaborCare

Products

SelectCare Preferred Provider Organization (PPO)
SelectCare-LaborCare (LBC)
SelectCare-LaborCare Primary Care Physicians (LBP)
Web site: SelectCare

SelectCare rents their network to Aetna and UnitedHealthcare and other for profit and non-profit payers.

Allina accepts commercial products only for Aetna and UnitedHealthcare. Please verify with your plan administrator the coverage available to you at an Allina facility.

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

UCare Minnesota

Products

UCare for Seniors Value and Value Plus
UCare for Seniors Classic
UCare Secure
UCare's MSHO
UCare Complete (aka MnDHO)
UCare Connect
PMAP
GAMC
MNCare
MN Senior Care Complete

Web site: UCare Minnesota

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Other health plans and products we accept

Please note that this information is subject to change and may not be reflected until the next update.

Medicaid/Medicare

Private-Fee-For-Service (Medicare Replacement Plans)

Allina accepts all Private Fee-For-Services plans including, but not limited to:

Humana Gold Choice
SecurityChoice
Sterling
Today's Option
Unicare

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Aetna

SelectCare rents their network to Aetna and UnitedHealth Care and other for profit and non-profit payers.

Web site: Aetna

Allina accepts commercial products only for Aetna and UnitedHealthcare. Please verify with your plan administrator the coverage available to you at an Allina facility.

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

America's PPO

Allina participates with the following America's PPO networks:

America's PPO
Health EZ
America's TPA

Web site: America's PPO

For claims and benefit information, please call the number on your member ID card or enrollment materials.

Please verify with your plan administrator the coverage available to you at an Allina facility.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

First Health/Coventry

Allina participates in the First Health/Coventry network in a limited capacity. Please verify with your plan administrator the coverage available to you at an Allina facility.

Web site: First Health

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Great-West Healthcare

Allina participates with the following Great-West networks:

Great-West PPO (Preferred Provider Organization)
Great-West POS (Point of Service)
Great-West Open Access

Web site: Great-West Healthcare

For claims and benefit information, please call the number on your member ID card or enrollment materials.

Please verify with your plan administrator the coverage available to you at an Allina facility.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Humana

Products

Humana Health Plan's PPO (ChoiceCare Network) (River Falls Area Hospital only)
HumanaChoice (Medicare Advantage PPO)
Humana Gold Choice (Private-Fee-For-Service)

Web site: Humana

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Metropolitan Health Plan

Products

Northstar Advantage
MSHO
MA/GAMC
MNCare
MN Senior Care Plus
Cornerstone

Web site: Metropolitan Health Plan

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Partnership Health Plan

Products

Community HealthPartnership

Web site: Partnership Health Plan

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

PPO USA

Government Employees Health Association, Inc. (GEHA) products:

Standard Option gives you great benefits at a lower premium because you share more of the costs for prescription drugs and other medical care.

Health Savings AdvantageSM combines a high-deductible health plan with a health savings account (HSA) that can help you build tax-advantaged savings for medical expenses and for retirement.
High Option gives you comprehensive benefits with low copays.

GEHA is available to all federal and postal employees and retirees worldwide.

Web site: PPO USA

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

PrimeWest

Products

MA/GAMC
MN Senior Care Plus
MNCare
MSHO
Special Needs Basic Care

Web site: PrimeWest

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

South Country Health Alliance

Products

AbilityCare
SeniorCare Complete
MN Senior Care Plus
PMAP
PGAMC
MNCare

Web site: South Country Health Alliance

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

United Behavorial

MH/CD benefit attached to all Medica products.

Web site: United Behavioral Health

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

UnitedHealthcare

SelectCare rents their network to Aetna and UnitedHealthcare and other for profit and non-profit payers.

Allina accepts commercial products only for Aetna and UnitedHealthcare. Please verify with your plan administrator the coverage available to you at an Allina facility.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Web site: UnitedHealthcare

For claims and benefit information, please call the number on your member ID card or enrollment materials.

WEA Wisconsin

Products

Front-end Deductible
Point of Service - Northwest (POS-NW)
Preferred Provider Plan - Trust Preferred

Website: WEA Trus

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Wisconsin Physican Services

Individual Preferred Plan
Individual HSA
Instant Protection Plan
WPS Net

WPS Group PPO Plan
WPS Group HSA
WPS Group HRA
WPS Consumer Select

WPS Medicare Companion Plan

Web site: Wisconsin Physician Services

For claims and benefit information, please call the number on your member ID card or enrollment materials.

If you do not see your product listed, please contact your health plan to determine if Allina is an in-network provider.

Source: Allina Hospitals & Clinics Payer Relations and Contracting
Reviewed by: Allina Hospitals & Clinics Payer Relations and Contracting
First Published: 12/14/2009
Last Reviewed: 12/14/2009