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MyChart services

Take control of your health care with just one click.

green arrow points to anchor links about emailing one's provider and having online medical consultations Send a medical message, make an e-Visit and refill prescriptions with MyChart.

Medical messages: Email your clinic with MyChart

woman uses her laptop computer to e-mailing her doctor from the convenience of home

The next time you have a non-urgent question, just email your clinic or care team:

  1. Log in to your MyChart account.
  2. Send a medical message.
  3. Receive a reply within four hours.
What is a medical message?
What kind of questions can I send in a medical message?
Will my provider answer my medical message?
When will I receive an answer to my medical message?
Is there a charge for a medical message?

E-Visits: Online diagnosis and treatment in one hour

woman uses laptop from home to get an online medical diagnosis from home

E-Visits are available for these symptoms:

  • back pain ?
  • burn ?
  • cold ?
  • cough ?
  • diarrhea ?
  • fatigue ?
  • flu ?
  • headache?
  • heartburn ?
  • poison ivy ?
  • rash ?
  • red eye ?
  • scabies ?
  • sinus problems ?
  • sunburn ?
  • urinary problems ?
  • vaginal discharge or irritation ?

An e-Visit is an online medical visit that offers a convenient way to treat a variety of common symptoms from the comfort of your home or office.

  • You will receive a diagnosis and treatment plan - including necessary prescriptions - from a qualified advanced practice clinician.
  • The $35 cost will be submitted as a claim to your insurance company.
What is an e-Visit?
When can I use e-Visits?
Which providers are available for my e-Visit?
When will I receive an answer to my e-Visit request?
Who can request an e-Visit?
What happens to the information that is exchanged for an e-Visit?
What is the charge for an e-Visit?

Save a trip to the clinic

Receive quick online care for a cough or the flu with an e-Visit and avoid added exposure to other sick patients. Just log in to MyChart and experience the convenience of an e-Visit from the comfort of home.

Refill prescriptions

Allina Health Pharmacy

A presciption pill bottle is held by a pharmacist applying a sticker label

We offer free mail delivery or pick-up in the Twin Cities and Greater Minnesota.

MyChart lets you conveniently request a prescription refill online from an Allina Health Pharmacy.

How do I request a refill?
What prescriptions can I request a refill on?
How long will it take to have a prescription refilled?
What should I do if I have questions about my medications?
How can I request a prescription refill for a child, spouse or dependent adult?
How do I have my prescription refill from an Allina Health Pharmacy mailed to me?
I am an Allina Health employee. How do I use the concierge serve for employees at The Commons?
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INR (international normalized ratio)

INR (international normalized ratio) is a blood test that shows how fast the blood is clotting when one takes blood thinning medicine.

Learn more about international normalized ratio in our health library.

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Warfarin (Coumadin®)

Warfarin (Coumadin®) is a blood thinner or anticoagulant that decreases the ability of your blood to form clots.

Learn about warfarin use in our health library.

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Diarrhea

Diarrhea is loose, watery, and frequent stool.

Learn more about diarrhea in our health library.

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Heartburn

Heartburn is a painful burning sensation in the esophagus, just below or behind the breastbone. The pain often rises in your chest and may radiate to your neck or throat.

Learn more about heartburn in our health library.

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Red eye

Red eye or eye redness is due to swollen or dilated blood vessels, which cause the surface of the eye to look red, or bloodshot.

Learn more about eye redness in our health library.

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Sinus problems (sinusitis)

Sinusitis refers to inflammation of the sinuses that occurs with a viral, bacterial, or fungal infection.

Learn more about sinusitis in our health library.

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Urinary problems

Common urinary problems include incontinence (you are not able to keep urine from leaking) and urinary tract infection.

Learn about urinary incontinence and urinary tract infection in our health library.

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Vaginal discharge or irritation

Vaginal discharge refers to secretions from the vagina. Vaginal irritation can include itching, a tingling or uneasy irritation of the skin of the vagina and the surrounding area (vulva)

Learn about these problems in our health library:
Vaginal discharge
Vaginal itching

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Back pain

Two of the most common health problems in adults are low back pain and neck pain. Pain is often caused by spine muscles that are weakened or out of shape.

Learn about back pain.

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Cough

Coughing is an important way to keep your throat and airways clear. However, too much coughing may mean you have a disease or disorder.

Learn about coughs in our health library.

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Cold

The common cold usually causes a runny nose, nasal congestion and sneezing. It may also include a sore throat, cough, headache and other symptoms.

Learn about the common cold in our health library.

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Fatigue

Fatigue is a feeling of weariness, tiredness, or lack of energy.

Learn about fatigue in our health library.

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Flu

The flu is an easily spread infection of the nose, throat and lungs.

Learn about the flu in our health library.

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Headache

A headache is pain or discomfort in the head, scalp, or neck.

Learn about headaches in our health library.

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Rash

A rash is an eruption of changes in color or texture of the skin.

Learn about rashes in our health library.

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Poison ivy

A red, swollen, itchy rash that develops within hours to days of exposure to the poison ivy plant.

Learn about poison ivy in our health library.

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Sunburn

Sunburn is when your skin is injured by ultraviolet (UV) light and causes a burn, which may make your skin reddened and hot to the touch.

Learn about sunburns in our health library.

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Burns

Burns can be caused by dry heat (like fire), wet heat (such as steam or hot liquids), radiation, friction, heated objects, electricity, or chemicals. There are three levels of burns.

Learn about burns in our health library.

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Scabies

Scabies is an easily spread skin disease caused by a very small type of mite.

Learn about scabies in our health library.