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Please select a subject below to help us provide you with the best way to contact us:
Call Allina Health class registration at 1-866-904-9962. Our customer service representatives are available seven days a week, from 8 a.m. to 8 p.m.
Or visit classes.
To contact your physican:
For help selecting a medical professional from our database of more than 2,700 doctors and other medical professionals:
Contact the hospital patient representative listed on the above pages if you have any quality of care or safety concerns. Or contact the integrity line, below.
Allina Health expects all staff members to follow the Allina Health Code of Conduct part of which states:
If you feel we have not lived up to these commitments, we encourage you to take these steps:
Contact your hospital or clinic about your concern.
If you're a hospital patient, please speak with the patient representative at your hospital.
Abbott Northwestern Hospital in Minneapolis, 612-863-5391
Buffalo Hospital in Buffalo, Minnesota, 763-684-7705
Cambridge Medical Center in Cambridge, Minnesota, 763-688-7964
Mercy Hospital in Coon Rapids, Minnesota, 763-236-8061
New Ulm Medical Center in New Ulm, Minnesota, 507-217-5143
Owatonna Hospital in Owatonna, Minnesota, 507-977-2650
Phillips Eye Institute in Minneapolis, 612-775-8787
River Falls Area Hospital in River Falls, Wisconsin, 715-307-6145
St. Francis Regional Medical Center in Shakopee, Minnesota, 952-428-3100
United Hospital in St. Paul, Minnesota, 651-241-8232
Unity Hospital in Fridley, Minnesota, 763-236-3121
If you're a clinic patient, please speak with the clinic manager. If this conversation needs to happen by telephone, please call the clinic's general phone number and ask to speak with the clinic manager.
View clinic locations by city to look up clinic phone numbers.
What is the integrity line and what does it do?
The integrity line is a confidential, 24-hour service that can help address concerns about ethical conduct. A neutral third party operates the service on behalf of Allina Health.
After receiving a call or web report, the integrity line reports the concern to the Allina Health Corporate Compliance Department for appropriate follow-up and resolution.
Callers and web reports can remain anonymous. Calls and web reports are not traced or recorded.
To follow up on a web report, you must have your assigned report number.
How do you prevent fraud among your employees and contractors?
Allina Health provides detailed information to its employees, contractors and agents regarding federal and state false claims laws, penalties, and non-retaliation protections, as well as the Allina Health Compliance Program and its policies for detecting and preventing fraud, waste and abuse. Our employees learn about this policy during annual compliance education.
Call 612-262-4590 or 1-866-456-4567 (if you are outside the Twin Cities area) or use the recruitment center contact form.
Physicians: Call 1-800-248-4921 or use the physician recruitment center contact form.
Or visit careers.
For MyChart technical support: Call the MyChart Support Line at 1-855-551-6555. Assistance is available 24 hours a day.
To release a copy of your medical records or if you have other release of information questions: Call 612-262-2300.
You will need to fill out a Allina Health authorization to release and disclose patient information form.
As we care for your health, we learn about you. To protect your privacy, we follow certain rules about handling your health information.
If you think your privacy rights have been violated, or if you disagree with a decision about your rights, file a complaint with the Allina Health Corporate Compliance Department.
You also may send a written complaint to the U.S. Department of Health and Human Services – Office of Civil Rights. For more information, go to hhs.gov/ocr/privacy/hipaa/complaints.
Please know you will not be penalized for filing a complaint.
Visit patient privacy and rights for information about your privacy rights and responsibilities as a patient.
Please fill out our contact form.
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In an emergency, call 911.
Patient care, safety and satisfaction
As part of our commitment to provide exceptional care, we regularly report on patient care, safety and satisfaction ratings.