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Billing frequently asked questions

Clinic billing: Questions and answers

How do I know if my insurance company will cover my visit or certain services?
When do I pay my co-pay?
What if I cannot pay my bill in full by the due date? What are my payment options?
When will I receive a bill? When is the bill due?
How does my insurance company know what services I received?
May I request a change in the coding for a service I received?
Will the clinic bill my insurance company, worker's compensation or medical liability carrier for my visit?

Health maintenance and well-child exams

What are preventive services?
Are preventive services covered by health insurance or Medicare?
What if during my wellness exam, my doctor recommends services not covered by my insurance?
What if my insurance covers my annual exam, but I have a problem I would like my doctor to treat at the same time?

Hospital billing: Questions and answers

Do I need to tell my insurance company that I will be in the hospital? And what will they cover?
Should I bring my insurance card with me to the hospital?
Will you bill my insurance company for me?
How will I know if my insurance company has paid my bill?
How do I follow up with my insurance company?
When will I receive a bill?
How can I pay my patient balance?
What if I get more than one bill?