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Clear communication means good care

The Teach-back Method is a way for health care providers to make sure they are communicating clearly with their patients.

During a hospital stay, your doctor or other caregiver will say, "I want to make sure I communicated clearly. Could you tell me what you heard me say?" Then, if needed, information can be presented another way that's easier for you to understand.

This four-minute video gives an example of what to expect when your health care provider uses the Teach-back Method.

Read video transcript.

Be prepared for your hospital stay

Research shows that patients who take an active role in their health care can have better outcomes than those who don't.

Here's some simple advice on how you, as a patient, can make your hospital stay a good experience.

SPEAK UP for your health care

Speak up if you have questions or concerns. If you don't understand, ask again. It's your body and you have a right to know.

How to prevent infections during your hospital stay

Cleansing hands is the easiest way to reduce the risk of spreading germs that cause infections.

10 tips to prevent falls while you are in the hospital

Certain medicines, general weakness, and new surroundings during your hospital stay can increase your risk of falling.

Safe patient moving

If you cannot fully move yourself, your caregivers will help keep you safe by using safe patient moving equipment.

Planning for your hospital discharge

Your doctor and health care team will talk with you about when you will leave the hospital.

Your rights and responsibilities as a patient

You have certain rights and responsibilities as a patient in a Minnesota hospital. These rights and responsibilities help you take an active role in your health care and promote your well-being and recovery.

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This manual can help ease your mind about having an operation by letting you know what to expect before surgery and after surgery.


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