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SPEAK UP stands for...
SPEAK UP for your health care
Here's some simple advice on how you, as a patient, can make your care a positive experience.
After all, research shows that patients who take part in decisions about their health care are more likely to have better outcomes.
Speak up if you have questions or concerns.
If you don't understand, ask again. It's your body and you have a right to know.
Pay attention to the care you get.
Always make sure you're getting the right treatments and medicines by the right health care professionals. Don't assume anything.
Educate yourself about your illness.
Learn about the medical tests you get, and your treatment plan.
Ask a trusted family member or friend to be your advocate (advisor or supporter).
Your advocate can ask questions that you may not think about when you are stressed.
Know what medicines you take and why you take them.
Medicine errors are the most common health care mistakes.
Use a hospital, clinic, surgery center, or other type of health care organization that has been carefully checked out.
For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission's quality standards.
Participate in all decisions about your treatment.
You are the center of the health care team.
Source: Allina Health's Patient Education Department, Speak Up, safe-ahc-21939 (Information adapted from The Joint Commission. Used with permission.)
Reviewed by: Allina Health's Patient Education Department experts
First Published: 10/30/2003
Last Reviewed: 06/11/2007