Skip to main content

Your bill

Questions about your bill?

Paying medical bills can be confusing, and we'd like to help. So we've answered billing and insurance questions that patients ask us the most.

Need help paying?

Providing convenient access to necessary medical care regardless of one's ability to pay is important to us. That's why we offer several programs for patients and their families who cannot afford to pay their medical bills.

Health insurance

Prior to receiving services at an Allina facility, we recommend that you verify coverage with your health insurance plan.

Patient privacy

As we care for your health, we learn about you. To protect your privacy, our organization follows certain rules about handling your health information.

Customer Service

A woman holds her young daughter on her lap while talking on her cell phone.

Contact us

If you have a question, need to talk to someone, or have concerns or complaints, we'd love to hear from you.

Two medical professionals use a computer kiosk in a hospital setting.

Medical records

Your medical record includes your medical history, health insurance information and how to contact you. Here's how to access your medical record in paper and electronic forms.

Be prepared

Health care directives

A health care directive (formerly called a living will) gives your family direction on what medical care you want or don't want if you can't communicate.

 More about being prepared