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Buffalo Hospital

Patient care concerns

Patient care concerns

To report a concern to the
patient representative,
call 763-684-7138.

We are committed to providing safe and quality care to all patients served. If you feel the services provided have in any way compromised patient safety or have not met accepted quality of care standards, please contact our patient representative's office at 763-684-7705 so your concerns can be addressed.

Buffalo Hospital's Joint Commission accreditation

Buffalo Hospital is accredited through the Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care.

If you do not feel these concerns have been adequately addressed after contacting our patient representative's office, please feel free to contact the Joint Commission by phone at 1-800-994-6610.

You can also write to the Joint Commission at:
Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL  60181

Patient centered care

At Buffalo Hospital, every employee knows that you are our first priority. Our services are designed to meet all of your needs in an atmosphere that promotes healing and comfort. We want to make what can be a stressful situation as comfortable as possible for you and your family. We believe it is important to involve and educate you and your family about your medical condition and treatment options.

Nursing care second to none

Our nursing staff's responsiveness and level of personalized, skilled care is second to none. Survey results show that the strong, personal connection our nurses make with their patients stands out as one of the most satisfying parts of their hospital experience.

By making your health care experience more positive, we believe we can help you heal better. We encourage you to have a partner in care to support you throughout your hospital stay. We’ve also enhanced our physical space to make it a comforting and healing environment, from common areas to patient rooms to nursing station.