Patient care concerns

If you feel the services provided have in any way compromised patient safety or not met accepted quality of care standards, please contact our patient representative's office at 612-863-5391 so your concerns can be addressed.

Abbott Northwestern Hospital is accredited through the Joint Commission on Accreditation of Healthcare Organizations. This agency serves to help ensure and monitor the quality and safety of patient care.

If you do not feel these concerns have been adequately addressed after contacting our patient representative's office, please feel free to contact the Joint Commission by phone at 1-800-994-6610 or via e-mail at complaint@jcaho.org

You can also write to the Joint Commission at:
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL  60181

Patient privacy

As we care for your health, we learn about you. To protect your privacy, we follow certain rules about handling your health information.

Notice of Privacy Practices